University Ambassador, Campus Tours Academy of Art University - 3.1 San Francisco, CA Job Details Full-time $25 - $27 an hour 2 hours ago Qualifications Crowd interaction Visitor query response Email customer support Phone communication Service scheduling Greeting customers Public speaking Answering guest questions Educational talks Conducting guided tours Special events experience Customer engagement Organizational skills Schedule creation Guest rapport building Entry level Time management Event activities coordination Full Job Description Driven. Engaging. Innovative. Do these words motivate you? If so, then we want to talk with you. The University Ambassador, Campus Tours position engages with prospective students and families by leading exciting and informative tours through university facilities.

Responsibilities Include:

Lead engaging and informative tours of university facilities that inspire prospective students and families and support a positive visitor experience. Provide professional, welcoming, and responsive customer service to prospective students, families, guests, and University staff including accurate and up-to-date information regarding Encourage prospective students and families to utilize Visitor Center resources, including post tour surveys. Perform administrative duties to include but not limited to, communication via phone and email, schedule tours, support with creating tour schedules and extend invitations for upcoming events. Assist with coordinating special events and school activities. Collaborate effectively with Campus Tours staff and University departments to support tour, event, and visitor needs. Adapt to changing tour schedules, visitor needs, and departmental priorities. Execute all responsibilities in a manner compliant with accreditation requirements as well as state and/or federal laws/regulations. Report compliance-related issues or concerns to the Academy's Executive Vice President, Financial Aid & Compliance and Chief Student Affairs.

Qualifications:

A positive attitude and a personable approach Public speaking skills with the ability to engage and inform both individuals and larger groups in a professional and welcoming manner Comfortable engaging with diverse groups and fielding spontaneous questions from prospective students and families to foster a welcoming campus image Anticipates guest needs and navigates logistical surprises with professionalism and grace. Thrives on the move, thinks well on their feet and can smoothly navigate sudden tour changes Excellent time management & organizational skills for handling multiple responsibilities Reliable, punctual, professional, and dependable with scheduling

Work Schedule:

Tuesday to Saturday 9:00 am to 5:00 pm

Work Location:

San Francisco, California Compensation:

$25.00 to $27.00 per hour

Application Deadline:

September 7, 2026

Benefits:

IND123 About Us Academy of Art University, established in 1929 by Richard S. Stephens, transforms aspiring students into professional artists and designers. For three generations, the Stephens family has been devoted to the development of aspiring artists and has held the fundamental belief that with proper instruction, hard work and dedication, students can learn the skills necessary to become artistic professionals.