A Travel or Tour Guide leads tours for groups of visitors or tourists. Leads tours of museums or famous or historic sites, and provides visitors with details and anecdotes about the history and significance of buildings, artwork or collections. Travels with a group of tourists, plans site visits and daily itineraries, interprets languages, and shares specialized knowledge about a country or city with the group.
Build your career at Sazerac! With almost 400 years of rich history, Sazerac Company has thrived as an independent, American family-owned company with operations in the United States and around the world. Since the 2000s, Sazerac has averaged double digit growth every year! Sazerac Company produces and markets the most award-winning bourbons and whiskeys in the world, including Buffalo Trace, Pappy Van Winkle, Eagle Rare, Blanton's, Traveller, and Sazerac Rye. Additionally, Sazerac owns many popular brands across a range of spirits, including Fireball, Svedka, Wheatley, BuzzBallz, Southern Comfort, Seagram's V.O., Myers's, Goldschläger, Parrot Bay, 99 Brand, and Platinum Vodka. We're proud of our award-winning culture and distilleries. Our Louisville office has been named one of the Best Places to Work in Kentucky four times, and our Buffalo Trace Distillery has earned the title of world's most award-winning distillery through the dedication of our craftsmen for well over 200 years. Whether you're a recent graduate or an experienced professional, Sazerac provides extraordinary opportunities for growth with competitive salaries and benefits in an exciting, entrepreneurial industry.
Job Description/Responsibilities:
Join the team that brings the story of Sazerac to life by creating memorable experiences for every visitor to the Sazerac House. As an Experience Ambassador, you'll engage guests through tours, tastings, and interactive exhibits while sharing your passion for hospitality and our iconic brands. This customer-facing role offers the opportunity to build meaningful connections, support special events, and help create lasting impressions in one of New Orleans' premier visitor destinations. What You'll Do Deliver engaging tours, tastings, and exceptional service that create memorable guest experiences and encourage repeat visits. Maintain exhibit spaces and sampling stations by ensuring they are clean, organized, stocked, and operating efficiently. Educate visitors on featured brands, products, and gift shop offerings while supporting sales opportunities and special events. Collaborate with team members to support daily operations, assist with training, and help continuously improve the visitor experience.
Qualifications/Requirements:
Required High school diploma or GED. 2+ years of experience in hospitality, tourism, customer service, food & beverage, retail, or other guest-facing roles (such as bartender, tour guide, concierge, docent, brand ambassador, or restaurant front-of-house). Excellent verbal and written communication skills with the ability to engage diverse audiences. Must be at least 21 years of age and available to work evenings, weekends, and other non-traditional hours. Preferred Bachelor's degree. Experience in the wine & spirits, hospitality, tourism, or attractions industry. Experience working with VIP guests, group tours, or special events. Physical Requirements Ability to stand and walk for extended periods throughout the workday. Ability to lift and/or move up to 25 pounds. Ability to perform repetitive tasks and work in a fast-paced, guest-facing environment.
Culture and Benefits:
Sazerac offers a comprehensive compensation and benefits package that includes medical, dental, vision, 401K, paid time off, and more. These benefits may vary depending on location and work type. Learn more about how we support our employees here . Sazerac is committed to equality of opportunity without regard to race, color, religion, national or ethnic origin, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other legally protected status.
What's Next:
After you apply, a recruiter will review your application and reach out to qualified candidates. Selected candidates will follow our interview process, which may include a phone screen, hiring manager interview, and panel interviews with business leaders. There may be additional steps or assessments throughout the process dependent on the position. Applicants who are not selected to move through the process, at any stage, will be notified via email. Need assistance throughout your application or interview process? Email (see below) .
