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National Football League

Fan Experience Team

Entry-Level JobVerifiedNo experience needed
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Job Description

The Washington Commanders are seeking responsible, fun individuals to join the Fan Experience Team on a Part Time, seasonal basis. Team members will add excitement and entertainment to the overall gameday experience by engaging and entertaining Fans.
Essential Duties and Responsibilities:
  • Work
ALL 2026/2027
Football Team Home Games and Major Events when deemed necessary
  • Engage with fans to create a fun and positive guest experience throughout gameday and events
  • Follow a a schedule for gameday that can include, presence at multiple hospitality locations, give-a-ways, seat visits, engaging with fans by playing games, and other experiences that are deemed necessary by the Guest Experience leadership team.
  • Distribute promotional items provided by Guest Experience Leadership to Fans
  • Assist with set up and take down of gameday and other events when it comes to Fan Experience Team responsibilities
  • Assist with Guest Services in providing excellent customer service to the Fans
  • Serve as an ambassador for the Commanders on gamedays and other events
  • Enforce Northwest Stadium, Washington Commanders and NFL rules, regulations and policies
  • Receive and quickly act upon requests from guests. In the event of a serious problem, rapidly defer to upper management
  • Provide immediate assistance to and emergency notification of guests in the event of an accident or injury
  • In the event of an emergency, assist in evacuating Northwest Stadium, while maintaining a calm, professional manner
Requirements:
  • Must commit to work all Football home games,
  • Must be lively, out-going and enthusiastic and willing to work in a fast-paced environment
  • Must be 18 and over with HS Diploma or GED
  • Experience in entertainment, hosting or dancing is preferred
  • Always maintain a professional appearance
  • Ability to be friendly and courteous, regardless of the situation
  • Ability to work with children and Fans/crowds of all ages
  • Effective verbal communication skills
  • Excellent writing skills
  • Strong interpersonal skills
  • Able to stand for long periods of time, dance, walk long distances, and climb stairs as well as listing set up and breakdown items (up to 50 pounds)
  • Be a team player who is able to work adjust quickly when needed