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MU
Millersville University
CREW Member - Office of Admissions
Entry-Level JobVerifiedNo experience needed
Career Insights for Travel / Tour Guide
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Based on Pennsylvania data
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What they do
A Travel or Tour Guide leads tours for groups of visitors or tourists. Leads tours of museums or famous or historic sites, and provides visitors with details and anecdotes about the history and significance of buildings, artwork or collections. Travels with a group of tourists, plans site visits and daily itineraries, interprets languages, and shares specialized knowledge about a country or city with the group.
$40,170 / year median in Pennsylvania
+10% projected growth
Job Description
Position Information Requisition Number Stu779P Position Type Student Worker Department Department of Student Workers Job Title CREW Member - Office of Admissions Classification Student Worker Pay Rate $9.50 Position Summary Information Hours per week Up to 20 Hours Days Worked Weekdays and Occasional Saturdays Hours/Shift worked Varied Posting Detail Information Job Summary/Basic Function The Office of Admissions employs a team of student workers, known as the Crew, to support the day-to-day operations of the office. Crew members play an important role in the recruitment of prospective students by helping showcase what the Millersville University experience is like. Primary responsibilities include leading campus tours, answering phones, staffing the front desk, assisting with approximately five Saturday recruitment events throughout the year, and engaging with prospective students through social media platforms such as CampusReel and ZeeMee. Required Qualifications Crew members must demonstrate the ability to maintain strict confidentiality, provide excellent customer service, and work effectively both independently and as part of a team. Applicants should display an enthusiastic and positive attitude toward Millersville University, possess strong communication skills, and maintain professionalism in all interactions. Proficiency in Microsoft Office is also required. Crew members must maintain at least a 2.25 GPA (both cumulative and per semester) and intend to remain enrolled at Millersville University for at least one year beyond the application term. Must complete 3 required clearances (PA Criminal Background, Child Abuse History, and FBI Fingerprints). Preferred Qualifications Previous experience in customer service, recruitment, or a related field; bilingual or multilingual abilities; completion of at least one year at Millersville University; and familiarity with the university's campus, academic programs, and student activities. Job Duties
- Lead engaging campus tours for prospective students, families, and visitors
- Staff the Admissions front desk and provide excellent customer service to guests
- Answer and direct phone calls, emails, and general inquiries
- Assist with the day-to-day operations of the Office of Admissions
- Support recruitment efforts by sharing information about Millersville University programs, campus life, and student experiences
- Participate in approximately five Saturday recruitment events throughout the year (e.g., open houses and visit days)
- Engage with prospective students through social media platforms such as CampusReel and ZeeMee
- Maintain professionalism while representing Millersville University to prospective students and families Perform additional office or event support tasks as assigned Working Conditions and Physical Effort Be able to walk or stand for extended periods of time.