A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
Description Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation. The food runner is responsible for communicating orders and information between the front of house and the back of house. They are in charge of delivering food to the correct table at the appropriate time, assisting customers with any issues that may arise and coordinating with the kitchen staff to properly prioritize orders.
RESPONSIBILITIES
Make sure orders are being prepared with correct priority and assist in final prep of the dishes before delivery. Deliver food orders from the kitchen to customer's tables timely and accurately. Help answer guests' questions and assist them with any immediate needs. Stock all necessary items needed on the expo line. Make back-ups of items that could run out mid-shift. Package carryout orders, and delegate prompt delivery. Assist BOH with prep work or FOH with running side work during slow periods. Contribute effectively to a positive guest experience while maintaining a professional attitude and appearance.
REQUIREMENTS
Must pass a pre-employment background check. Minimum age of 18 years required to serve alcohol in the State of Alaska. Minimum age of 18 years is required to reside in company housing, where available. Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).
KNOWLEDGE, SKILLS, & ABILITIES
Must have or the ability to obtain an Alaska Food Handler's Card. Must have or be able to obtain a valid alcohol safety card for the State of Alaska. Ability to organize and prioritize work, maintain attention to time constraints, while working in a team or group environment. Ability to work in a fast-paced environment with multiple tasks and external influences. Ability to work independently with minimal supervision while achieving daily goals. Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards. Ability to stand/walk/work on feet for minimum of 8 hours per day. Benefits Travel - FREE
CRUISE AFTER YOUR FIRST SEASON!
Reward for Referral Program Experience - Of a lifetime! Rewards & Incentives Community Service Employee Activities Professional Growth HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status. About Holland America/Princess Alaska-Yukon Land Operations We're a collaboration of Princess Cruises and Holland America Line, innovators in Alaska tourism and advocates for the environment. We offer guests adventure, comfort, and a variety of lifetime memories—whether sailing past glaciers, cozying up in a wilderness lodge, or spotting a bear from a dome-window rail car. Our teams participate in HAP's sustainability program, aka "Sustain Alaska & the Yukon", and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment. We are dedicated to delivering excellent customer service to all guests, coworkers, and vendors and provide a safe workplace for all team members and a safe vacation experience for all guests. HAP is committed to a diverse, equitable, and inclusive work environment. The best way to learn more about all of our roles and opportunities is to connect with us on Facebook and Instagram.
