Server Casa Madera West Hollywood West Hollywood, CA Job Details Part-time | Full-time $19.08 an hour 15 hours ago Qualifications Venue beverage service Food service customer order management Wine knowledge Safety protocol adherence Customer service Client rapport building Food and beverage recommendations Client retention Beverage recommendations Forecasting Payment processing in food service Clean workspace maintenance Guest rapport building Entry level Full Job Description Join a high-energy team that delivers a feast for the senses on a nightly basis. We strive for excellence with an elevated sense of hospitality. We care for our team and our community. We pride ourselves on our fast-paced culture and exceptional guest experiences. We're looking for high energy team players with a guest-first attitude who are eager to learn and pride themselves on providing exceptional guest experiences. Servers are the direct link between the company and the guests and a key driver for creating exceptional guest experiences. Servers are responsible for all aspects of the guest experience including representing the brand, explaining food and beverage offerings, providing personalized recommendations, and ensuring that all of our guests, not just those in their assigned section, have everything they need for an exceptional experience. Servers must go above and beyond for each guest as well as take on the responsibility of ensuring all items are billed appropriately and payment is properly secured and handled. Responsibilities Deliver a consistently high level of customer service to each guest and client Maintain a safe and clean working environment by complying with health and safety guidelines Proactive and anticipate the needs of coworkers around them that may need Ability to have extensive knowledge on the beverages we offer on the menu and the mastery of the food menu in order to guide guests towards choices that are best for them Mechanical in execution uses organized steps of service to ensure order accuracy and consistency even in the busiest of times Ensuring that side stations are prepped as needed for business demand Build rapport with guests in order to increase repeat clientele Qualifications Exhibit strong multitasking abilities Posses a diligent work ethic Maintain a clean and professional appearance which is clean and polished and represents the brand appropriately Display the ability to forecast and anticipate the needs of our guests and the restaurant Experience in a Full Service Restaurant Preferred Knowledge in cocktails, spirits and wine Available to work nights, weekends and holidays Must be able to stand for the duration of shifts and lift up to 35lbs We offer opportunities for growth and development. We pride ourselves on our fast-paced culture that is supported by leaders who propel you to your full potential. INDFOH