A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
As a server, you are responsible for making sure that the customer has an enjoyable experience from the time they sit down, to the moment they leave. Greet our guests with a prompt smile and let them know they will be well cared for. Be attentive, knowledgeable of our products and always have a smile amid a fast-paced environment. Leave every guest with an experience "
AS GOOD AS GOLD
". This is a part time position with a pay range of $16.90-$17.00 per hour. Pay will be determined based on experience.
DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following: Always be happy, friendly, and smiling while greeting the customers. Be professional and respectful to everyone Accurately bill each customer according to what they have ordered and applying all appropriate discounts. Collecting and maintaining cash and receipts until reconciling at the end of the shift Ensure the customer's order is taken accurately and that the order gets delivered in a timely manner. Repeat every order back to the customer before submitting, no matter how simple or how confident you feel about it Make yourself available to your tables for service, conversation, proactive handling of issues, and upsells. Be a team player; make space for bussers, management, and other servers to assist you with customers Manage your tables with accuracy and efficiency. Responsible to keep restaurant clean at all times, including but not limited to tables, floors, bathrooms, lobby, counters, pictures, etc. Upsell OTP merchandise such as hats, glasses, shirts, and gift cards Responsibly report and share tips according to the tip out policy Perform appropriate opening and closing tasks As time permits, servers will seat customers, answer the phones, refill drinks, pre-bus/bus tables, make salads, do dishes, retrieve and/or fill to-go orders, etc. Always be open to serving the needs of your team
MINIMUM QUALIFICATIONS
(KNOWLEDGE, SKILLS, AND
ABILITIES
Must be at least 18 Pass our server test of required knowledge and competencies California Food Handlers Card Basic mathematical skills; ability to make change Basic reading and writing skills Basic computer skills Excellent communication skills Multi-task oriented Knowledge of workplace safety procedures Must be able to suggestively sell food and beverage items
Job Types:
Full-time, Part-time Pay:
$16.90 - $17.00 per hour
Benefits:
401(k) Dental insurance Health insurance Referral program
