A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
Casetta is a hospitality brand personalizing the boutique leisure experience with elevated service and design. We are a team of hotel lovers with the common goal of breathing new life into storied properties by embracing a localized, timeless design and art focused approach. We balance restoration and renovation, preserving historic integrity while designing with the future in mind. Through curated partnerships and programs, our hotels have unique personalities that engage both locals and guests, creating a memorable experience. We create and operate hotels in places we love to visit! Our portfolio includes Casa Cody in the heart of iconic Palm Springs, The Pearl Hotel in San Diego, Hotel Marina Riviera in Big Bear Lake as well as The Surfrider in Malibu. Coming later this year we will open Hotel Willa in Taos, New Mexico, and Hotel Lucille in the heart of Los Angeles in the neighborhood of Silverlake. A project in upstate New York in the town of Hudson kicks off this summer. The portfolio is expanding at an intentional yet fast pace. Reporting to : Assistant General Manager /
Restaurant General Manager Summary of Position :
A busser is responsible for maintaining cleanliness and organization in the dining area by clearing tables, resetting them for new guests, and assisting servers with refills and food delivery. They help ensure a smooth and efficient dining experience for customers by keeping the restaurant clean and organized.
Responsibilities:
Prepare tables for service, including setting up linens, silverware, and glassware. Clear tables of used dishes, glassware, and utensils in a timely manner. Clean and sanitize tables, chairs, and dining areas between guests. Assist servers by delivering food and beverages to tables when needed. Refill water glasses and other beverages as requested by guests. Ensure service stations are stocked with necessary supplies, such as napkins, condiments, and utensils. Assist with resetting tables quickly to maintain a smooth flow of service. Respond to guest requests or direct them to the appropriate team member. Help maintain cleanliness in the dining room, including floors and entryways. Assist with basic side work such as folding napkins, polishing silverware, or stocking supplies. Follow all health and safety regulations, including proper food handling procedures. Work collaboratively with servers, bartenders, hosts, and kitchen staff to ensure efficient service. Support with special events, banquets, and large parties as needed.
Requirements:
Excellent communication and customer service skills. Ability to multitask and work in a fast-paced environment. Strong attention to detail and order. Physical stamina to stand for long periods and carry trays. Previous restaurant or customer service experience preferred.
Physical Requirements:
Prolonged periods standing or walking. Must be able to lift, bend, stoop, climb, reach, and lift up to 50 pounds at a time.
Note:
This job description is not intended to be a contract for employment, and the employer reserves the right to make any necessary revisions to the job description at any time. The job description will also include any other tasks as directed by the Company.
Job Types:
Full-time, Part-time Pay:
From $18.42 per hour
Benefits:
401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Referral program Vision insurance
