Expediter

Essential Duties and Responsibilities Coordinate with food runners, servers, and kitchen staff to ensure orders are delivered promptly across all dining outlets while maintaining quality, accuracy, and a consistent guest experience. Verify all food items are prepared according to recipes, guest requests, and presentation standards before leaving the kitchen. Ensure all components of an order are complete prior to release. Communicate effectively with cooks, servers, bartenders, and supervisors regarding order status and special requests. Monitor ticket times and prioritize orders to ensure timely service. Maintain quality control standards for food appearance, temperature, and portion consistency. Assist with garnishing and final plate presentation as directed. Ensure proper handling of food to maintain health and safety standards. Keep the expo line clean, organized, stocked, and operational throughout the shift. Assist in resolving order discrepancies and guest concerns quickly and professionally. Follow all casino, department, food safety, sanitation, and health regulations. Perform other duties as assigned. All other duties as assigned. Required Qualifications High school diploma or GED preferred. Previous restaurant, food service, or casino experience preferred. Basic knowledge of food preparation and kitchen operations. Ability to multitask and work efficiently in a fast-paced environment. Strong communication and organizational skills. Ability to maintain composure during high-volume periods. Must be able to obtain and maintain all required gaming licenses and certifications. Education and Experience High school diploma or GED preferred. One (1) year of restaurant, food service, or hospitality experience preferred. Food Handler certification preferred or ability to obtain within required timeframe. Employment Disclaimer Nothing in this job description alters the at-will nature of employment or creates a contract of employment. Acorn Ridge Casino reserves the right to modify, revoke, or change this job description at any time. Must be 21-yrs or older to work at Acorn Ridge Casino. The Expediter serves as the communication link between the kitchen and front-of-house team to ensure food orders are prepared accurately, presented properly, and delivered promptly to guests. This position plays a critical role in maintaining food quality, ticket times, and guest satisfaction by coordinating the flow of food from the kitchen to the dining area.