Front of House Shift Lead / Server Rock & Brews - 3.7 Redondo Beach, CA Job Details Part-time $25 - $28 an hour 1 hour ago Benefits Paid training 401(k) Paid time off Employee discount Paid sick time Qualifications Teamwork Food service customer order management Shift management Host/hostess experience Leadership Full Job Description Are you a hospitality rock star with a passion for great food, craft beer, and rock 'n' roll? If your answer is yes , we want YOU to join our team at Rock & Brews in Redondo Beach! Who We Are Serving American Classics with a Spin Since 2010 . Rock & Brews is so much more than just a family restaurant. We provide a superior dining experience with a Rock 'n' Roll twist. Our founders have a natural appreciation for Rock 'n' Roll music, an affinity for craft beer, and a desire for classic comfort food with a unique spin. Fusing these three elements into one concept is a dream come true, and something we are excited to share with our communities. We strive to provide an unforgettable experience.
Our Mission:
Serving up an immersive Rock 'n' Roll experience amplified by classic food and drinks that allows music lovers of all ages to unplug from today's world. About the
Role:
We are looking for a motivated and dynamic Front of House Shift Lead/Server to join our team in delivering outstanding dining experiences. This flexible role offers $25-$28 per hour as a Shift Lead and $16.90 per hour plus tips when serving. It's an excellent opportunity for individuals passionate about expanding their expertise and sharpening their leadership skills while contributing to a thriving and fast-paced environment.
A typical week includes approximately:
2 full Shift Lead shifts 1 server shift, closing as Shift Lead 2 full server shifts Schedule is subject to change based on business needs.
Who We're Looking For:
Our ideal candidate is an energetic and genuine hospitality leader who thrives in a fun and fast-paced environment. They'll inspire the team to create memorable experiences for our guests and keep the vibrant atmosphere that's made Rock & Brews a community favorite for over a decade. This Role is Perfect for You if: You have 5+ cumulative years of experience as a server. Bartender, host, and expo experience is a plus. You love engaging with guests, making every visit unforgettable, and cultivating relationships with regulars and locals. Have a proven track record as a positive and effective leader who inspires and holds the team accountable. You have a general understanding of restaurant financials (a plus, but not required). Are passionate about creating a warm, welcoming, and fun environment for both guests and the team.
Shift Lead Responsibilities:
Team Leadership:
Supervise and support staff during shifts, delegate tasks, and foster a positive, collaborative work environment.
Guest Experience:
Ensure exceptional guest service by addressing concerns promptly, monitoring service quality, and engaging with guests.
Shift Operations:
Oversee daily operations, including opening/closing procedures, cash handling, and maintaining cleanliness and organization.
Health and Safety Compliance:
Enforce health, safety, and food handling standards, ensuring the restaurant adheres to local, state, and federal regulations.
Problem Solving & Communication:
Address on-the-spot issues, such as staffing or equipment malfunctions, and relay updates, policies, and feedback between management and staff.
Server Responsibilities:
Guest Service:
Greet guests warmly, take orders accurately, and ensure a positive dining experience by anticipating and fulfilling their needs.
Food and Beverage Knowledge:
Be knowledgeable about the menu, daily specials, and promotions to confidently answer guest questions and upsell items to increase sales.
Order Accuracy and Delivery:
Communicate orders clearly to the kitchen and bar, and deliver food and beverages promptly while adhering to presentation and service standards.
Health and Safety Compliance:
Follow all health, safety, and food handling guidelines, ensuring cleanliness and hygiene in all aspects of service.
Building Sales and Loyalty:
Encourage repeat visits by creating memorable guest experiences, promoting specials, and building relationships with guests to drive sales and loyalty. Why Join Us? We offer more than just a paycheck. Here's what you'll get: Competitive pay Sick pay Employee discounts Opportunities for career growth and leadership development A chance to work in a fun, high-energy environment Ready to Rock with Us? Apply today to become part of the Rock & Brews Redondo Beach family!
Job Type:
Part-time Pay:
$25.00 - $28.00 per hour
Benefits:
401(k) Employee discount Paid time off Paid training