Seasonal FOH (server)

THE ECOLOGY CENTER - 5.0

San Juan Capistrano, CA Job Details Seasonal $18 an hour 15 hours ago Qualifications Sales transaction processing ServSafe Safety regulations Client inquiry handling In-person customer service Answering guest questions Toast POS POS systems

Full Job Description The Role:

The incumbent is responsible for accurate taking of orders, fulfillment of orders, and exhibiting above average guest relation skills.

Responsibilities:

The incumbent is responsible for: Being knowledgeable of all menu items. Taking cocktail and food orders Accurately enter orders into the P.O.S. system Transferring food/cocktails to tray from hot and cold stations Serves guests in a timely fashion Provides attentive service at all times, removing soiled dishes after each course Offers dessert, coffee or after dinner drinks Maintains cleanliness of all dining and service areas Helps restock all linen, china, silverware and glassware Restocks and refills condiments, etc. Work with team to maintain high quality standards and deliver exceptional service consistently. Create and maintain a positive, energizing work environment. Maintain safe working conditions and ensure safe work practices are followed to avoid accidents/injuries. Ensure health and safety policies are adhered to at all times. Work with managers and other team members to support sales promotions. Must maintain a positive attitude toward work, colleagues and interface with guests in a congenial and polite manner. Be knowledgeable on the Companys activities and various venues in order to recommend and/or upsell

Minimum Qualifications:

Ability to read, analyze and interpret general business periodicals, technical procedures, or governmental regulations. Ability to effectively respond to questions from managers, clients, customers and the general public. Must have a strong passion for exemplary customer service both internal and external Must have a can-do attitude Serve Safe Certificate Responsible Beverage Service (RBS) Certificate Bilingual English/Spanish preferred. Education and/or

Experience:

Requires a minimum of one (1) year Food & Beverage experience in an upscale restaurant or high-end resort Must have working knowledge of Toast, Shopify, Micros Point of Sale system or similar program

Physical Requirements:

Requires visual acuity and ability to hear to clearly communicate with Managers, coworkers and guests. Must be able to sit, stand and walk for extended periods of time. Must be able to lift up to 20 lbs. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at-will relationship