Waiter/Host Sumo Sushi & Grill - 5.0 Longmont, CO Job Details Part-time $12 - $18 an hour 4 hours ago Qualifications Table assignment Greeting customers Host/hostess experience Attention to detail Venue guest services Full Job Description Overview Join our vibrant team as a Waitstaff/Host and become the welcoming face of our lively restaurant! In this dynamic role, you will create memorable guest experiences by providing exceptional customer service, managing reservations, and ensuring smooth dining operations. Your energetic attitude and excellent communication skills will help foster a warm, inviting atmosphere where guests feel valued from the moment they arrive until their departure. This paid position offers an exciting opportunity to develop your hospitality skills while working in a fast-paced, friendly environment. Responsibilities Greet guests warmly upon arrival and assist with seating arrangements to optimize flow and guest satisfaction Manage reservations efficiently using POS systems such as Aloha POS or Micros POS, ensuring accurate booking and waitlist management Take customer orders accurately, relay them to the kitchen, and ensure timely delivery of food and beverages Provide attentive guest service by answering questions about menu items, specials, and restaurant policies with enthusiasm and professionalism Handle guest inquiries over the phone with courteous phone etiquette, making reservations or providing information as needed Maintain cleanliness and organization of host/guest areas to uphold high standards of hospitality and guest comfort Collaborate seamlessly with kitchen staff, servers, and management to deliver a cohesive dining experience Experience Previous host/hostess experience in a busy restaurant or food service environment preferred Strong background in customer service with excellent communication skills and a friendly demeanor Familiarity with restaurant POS systems such as Aloha POS or Micros POS is highly desirable Experience in hotel or guest services environments is a plus, demonstrating adaptability and hospitality expertise Knowledge of serving protocols, guest relations, and hospitality best practices to enhance guest satisfaction Ability to multitask efficiently in a fast-paced setting while maintaining attention to detail Prior experience with phone etiquette and managing guest inquiries over the phone Join us if you're passionate about creating memorable dining experiences! We value energetic team players who thrive on delivering exceptional service and fostering positive guest relations. This role offers an engaging work environment where your hospitality talents can shine!

Pay:

$12.00 - $18.00 per hour

Work Location:

In person