Serve food and/or drinks to guests, ensuring guest satisfaction.
ORGANIZATIONAL RELATIONSHIPS
Reports to:
Food & Beverage Supervisor Supervises:
N/A SPECIFIC DUTIES AND RESPONSIBILITIES
Take food and drink orders. Provide prompt and proper service. Enter food and drink orders into Point of Sales system. Service table with refills or any other items needed by guests. Remove dirty dishes and help clean tables. Present check to guests and take to hostess stand if applicable. Complete all side work. Reset tables. Clean all work areas. Other duties as assigned.
EDUCATION, TRAINING AND EXPERIENCE
No formal education required. 6 months prior waitstaff experience preferred.
STANDARDS OF PERFORMANCE
Food to be served within 10 minutes for lunch orders. Food to be served within 20 minutes for dinner orders. Keep guests satisfied by providing service. Basic reading and writing skills. Knowledge of menu items.
MENTAL AND PHYSICAL REQUIREMENTS
Lifting to 10 lbs. Walking for long periods of time Climbing stairs Standing for long periods of time Talking, hearing Stooping
WORKING ENVIRONMENT AND CONDITIONS
Inside work Occasional outside work Exposure to cigarette smoke Exposure to cleaning solutions
EQUIPMENT AND TOOLS
General office equipment including, but not limited to: Coffee machine Point of Sales register Other