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CG
Colville Gaming LLC
Counter Server (LCCJF#186)
Entry-Level JobVerifiedNo experience needed
Career Insights for Waiter / Waitress
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Scorecard
Based on Iowa data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$30,964 / year median in Iowa
+6% projected growth
Job Description
(1)
Full-Time Closing:
9/18/2026 by 4PM Summary:
Provides guest service to guests in a guest service friendly, efficient and profitable manner that promotes superior team member, guest and vendor relations. Prepares food and beverages; performs daily cleanup tasks and assists with other kitchen duties as assigned.Essential Functions:
- Greets guests and takes orders.
- Keep track of daily specials.
- Prepares food and beverages.
- Operates point-of-sale system, including money handling and printing daily reports.
- Stocks and sets up work station.
- Keeps preparation and station areas neat, clean and sanitized.
- Applies the first-in/first-out procedure (properly labeling, rotating new and remaining inventory).
- Completes daily cleaning checklist.
- Demonstrates initiative in fulfilling guest's needs and addressing potential issues.
- Complies with all applicable laws, policies, procedures, and regulations.
- Provides a high standard of professionalism and guest service.
- Must maintain confidentiality.
- Performs other duties or special projects as assigned. Knowledge, Skills, and Abilities (Minimum Qualifications):
- Must be at least 18 years or older.
- Ability to accurately calculate basic math equations such as addition and subtraction.
- Knowledge and ability to operate point of sales system.
- Ability to understand, speak, communicate and read the English language.
- Must successfully pass TIPS training upon hire and annually thereafter.
- Must be able to obtain and maintain a valid Washington State Food Handler's Card.
- Must be able to obtain and maintain a current Class MAST 12 or 13 permit.
- Must successfully complete Title 31, Banking Secrecy Act training, if applicable, upon hire and annually.
- Ability to analyze data from multiple information ports by comparing and contrasting data to draw a conclusion or to identify trends.
- Ability to communicate professionally in written, verbal, and non-verbal format while portraying a friendly tone, word choice, and body language.
- Ability to maintain confidentiality.
- Ability to work various shifts including evenings, holidays, weekends, and overtime.
- Must be able to obtain and maintain a non-gaming permit.
Physical Demands/Work Environment:
- Manual and finger dexterity as required to perform daily job duties.
- Ability to frequently walk and/or stand for prolonged periods of time.
- Ability to frequently lift and/or move up to 35 pounds.
- Ability to occasionally lift, move, push and/or pull up to 50 pounds.
- Sufficient visual acuity to write, recognize printed materials, computer screen, and notice non-verbal behavior.
- Speech and hearing ability to project voice to small and large audiences, carry on radio/telephone conversations, hear and grasp verbal communications and equipment prompts.
- Occasionally works near or around electricity.
- Frequently works near or around mechanical moving parts.
- Frequently exposed to toxic or caustic chemicals.
- Frequently exposed to a high level of noise in the work environment.
- Frequently exposed to tobacco smoke.
- Frequently exposed to fumes or airborne particles.