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T
Troon
Server
Career Insights for Waiter / Waitress
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Scorecard
Based on Illinois data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$31,174 / year median in Illinois
+10% projected growth
Job Description
Server Troon
- 3.
Compensation:
$9.00- $11.
Responsibilities:
Maintain a professional appearance at all times Provide prompt and efficient customer service Display knowledge of the F&B menu Takes guests' food and/or drink orders and turns into kitchen, bar, etc. Serve beverages and prepared meals to guests in an accurate and timely manner Adhering to sanitation, safety, and alcohol beverage control policies, including confirming legal drinking age and discontinuing service to intoxicated guests Checks back to ensure guest(s) satisfaction; replenishes items as necessary and/or requested Suggests and serves dessert, coffee, and other items as applicable and/or necessary Handles all cash and/or credit cards for payment following all standard operating procedures Keeps tables, dining room, and workstation(s) sanitized and organized Listen and respond to customer complaints Performs clean-up and closing procedures as assigned by manager Perform other duties as assigned by the supervisor or managerQualifications, Knowledge and Skill Requirements:
1-2 years of food service experience Minimum education: High School (or equivalent) Diploma A thorough understanding of fine and casual dining Possesses excellent customer service skills Must be dependable Must be able to work in a fast-paced environment Must have strong communication and interpersonal skills Must be able to work in a team environment Must possess currentFood Handler's Certificate and BASSET Certificate Benefits & Other Compensation:
This position includes eligibility for the following benefits, subject to applicable plan terms: Healthcare Benefits- Medical (if determined by the ACA measurement) Retirement Benefits
- 401(k) with employer match (19 years of age and older) Time Off
- Sick leave and leaves of absence, in accordance with o Illinois (IL)
- Illinois Paid Leave for All Workers Act (PLAWA) Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company's discretion.