About us Phase Three Brewing Company is a small business in Elmhurst, IL. As a Server at Phase Three Brewing Company, you will play a vital role in creating a positive and memorable experience for our guests. Your main responsibility will be to provide exceptional customer service while serving craft beers and food, and assisting the team in ensuring the smooth operation of the taproom and food service. This is a fast-paced and dynamic role that requires excellent communication skills, craft beer & food menu knowledge, and the ability to work well in a team. Compensation + benefits -$10.00 Per Hour + Tips We are looking for an experienced and enthusiastic Server to join our team. The ideal candidate for this position will have a passion for hospitality and providing excellent customer service. The Server will be responsible for taking orders, delivering food and drinks, and ensuring that all guests have a pleasant dining experience. The successful candidate must be able to work in a fast-paced environment, have strong communication skills, and be able to work well with other staff members.

Responsibilities:

Customer Service:

Greet guests warmly, take orders, and provide recommendations on beer and food selections based on their preferences. Ensure prompt and accurate service to maximize guest satisfaction.

Craft Beer Knowledge:

Develop a strong understanding of Phase Three Brewing Company's beer offerings, including their flavor profiles, ingredients, and brewing processes. Share this knowledge with guests to enhance their experience.

Food Service:

Take food orders and work closely with the kitchen staff to ensure timely and accurate delivery of food items. Coordinate with the kitchen to accommodate any dietary restrictions or special requests.

Team Support:

Collaborate with other servers, bartenders, kitchen staff, and brewery personnel to ensure smooth and efficient operations. Assist in bussing tables, restocking supplies, and maintaining cleanliness in the taproom and dining areas.

Full Hands In, Full Hands Out:

Proactively anticipate and fulfill guest needs, including refilling water glasses, clearing empty glasses and plates, and promptly delivering food orders. Maintain a clean and organized workspace. Ensure compliance with all alcohol service regulations and company policies, including checking IDs and refusing service to intoxicated customers.

Cash Handling and Credit Card Payments:

Accurately process cash transactions and handle credit card payments following the brewery's protocols. Maintain a balanced cash register throughout your shift.

Compliance:

Adhere to all relevant health and safety regulations, including food handling procedures, Basset certification (for responsible alcohol service), food handlers certification, and proper sanitation practices.

Flexibility:

Embrace a flexible work schedule, including evenings, weekends, and holidays. Be prepared to work both full-time and part-time hours as required by business needs.

Allergen/Dietary:

Expectations:

Excellent Customer Service:

Provide friendly, attentive, and efficient service to create a positive experience for guests.

Craft Beer Knowledge:

Continually educate yourself about Phase Three Brewing Company's beer offerings and stay up to date with industry trends.

Teamwork:

Work collaboratively with the taproom team and kitchen staff to ensure smooth operations and exceptional service. Attention to

Detail:

Demonstrate accuracy in order taking, cash handling, food service, and following protocols to maintain a high level of quality and safety.

Adaptability:

Thrive in a fast-paced and dynamic environment, adjusting priorities as needed to meet guest demands. Uphold the reputation and values of Phase Three Brewing Company by representing the brand in a positive and professional manner.

Requirements:

Valid Basset certification for responsible alcohol service. Valid food handlers certification for handling food orders. Proficient in cash handling, and credit card processing. Previous experience in a bartending or serving role is required. Must be at least 21 years old. Ability to stand for long periods and lift heavy items when necessary. Flexibility to work evenings, weekends, and holidays as needed.

Job Types:

Part-time, Full-time Pay:

$10.00 per hour

Benefits:

Employee discount Flexible schedule Paid training

Experience:

Serving:

2 years (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Required)

Work Location:

In person