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Hilton Garden Inn Chicagoland - Lake Forest

Restaurant Server

Career Insights for Waiter / Waitress

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What they do

A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.

$31,174 / year median in Illinois

+10% projected growth

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Job Description

Opportunity:
Restaurant Server Serve food and beverage to guests in a courteous and friendly manner in accordance with established brand/hotel guest service and sustainability standards. Your Growth Path Restaurant Supervisor/Banquet Server/Captain
  • Restaurant Manager
  • Banquet Manager Your Focus Take food and beverage orders and place orders in the point of service system.
Ensure overall guest satisfaction. Set and clear tables in dining areas. Stock service stations with items such as ice, napkins, or straws. Pick up orders from food preparation areas and ensure food is prepared accordingly. Prepare guest check and if appropriate complete payment transaction. Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Follow sustainability guidelines and practices related to HHM's EarthView program. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Perform other duties as requested by management. Your Background and Skills High School diploma or equivalent preferred. Previous food and beverage experience required or equivalent training. Knowledge of POS systems. TIPS certification preferred. HHM Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Free Basic Life Insurance Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays and weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching. What We Believe People Are Our Capability
  • Hearts That Serve
  • Only Excellence
  • Stay Nimble
Own It Source:
Hospitality Online