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Alter Brewing + Kitchen

Server

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Job Description

Position Title:
Restaurant Server Position summary: A restaurant server takes orders, answers questions about food and beverage menu items, sells the restaurant's food and drinks, takes payment, communicates orders with the kitchen staff, seats customers, and helps with customer service and cleaning.
Tasks:
Take food and drink orders from customers accurately and with a positive attitude. Create great guest experience through knowledge, personality, service standards and attention to detail. Engage with customers in a friendly manner. Ensure tables are enjoying their meals and take action to correct any problems. Keep up proper table maintenance throughout the guest experience. Collect payments from tables. Prepare checks that itemize and total meal costs and sales taxes. Help food preparation staff when necessary. Run own (and teammate's) drinks when necessary. Run own (and teammate's) food when necessary. Help bus and pre-bus their own (and teammate's) section when necessary. Anticipate guest's needs by proactively selling/accommodating/going above and beyond for the guest. Uphold all service and team standards set forth by Alter management.
Skills:
Monitoring
  • Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Speaking
  • Talking to others to convey information effectively. Coordination
  • Adjusting actions in relation to others' actions. Social Perceptiveness
  • Being aware of others' reactions and understanding why they react as they do.
Knowledge of the menu, with the ability to make suggestions. Knowledge of the menu, with the ability and desire to upsell. Must be able to carry heavy trays. Must have working knowledge and ability to work quickly and accurately with our POS system. Must have strong team skills.
Attributes:
Oral Expression
  • The ability to communicate information and ideas in speaking so others will understand. Oral Comprehension
  • The ability to listen to and understand information and ideas presented through spoken words and sentences. Problem Sensitivity
  • The ability to tell when something is wrong or is likely to go wrong.
It does not involve solving the problem, only recognizing there is a problem. The ability to remain on one's feet for extended periods in a fast-paced environment. The ability to move quickly and with urgency in a fast-paced environment. Ability to keep section organized, stocked and clean. Must be receptive to ongoing education/training. Must have an awareness of, and desire to embody, Alter's 5 "best employee characteristics"
  • commitment, authenticity, passion, integrity and fun.
Experience And Education:
High School Diploma or equivalent. Experience providing excellent customer service in a fast-paced environment. A positive attitude and ability work well under pressure with team mates. Must have all applicable certifications.
Pay:
$900.00
  • $3,400.
00 per month
Benefits:
Employee discount Flexible schedule Ability to
Commute:
Oak Brook, IL 60523 (Required) Ability to
Relocate:
Oak Brook, IL 60523: Relocate before starting work (Required)
Work Location:
In person

Benefits

  • Dental Insurance
  • Discounts/Reimbursements