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Bally's Quad Cities Casino & Hotel

Beverage Server - Oculus Bar

Entry-Level JobVerifiedNo experience needed

Career Insights for Waiter / Waitress

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What they do

A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.

$31,174 / year median in Illinois

+10% projected growth

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Job Description

Beverage Server - Oculus Bar Bally's Quad Cities Casino & Hotel - 3.1 Rock Island, IL Job Details Part-time $9 an hour + tips 8 hours ago Qualifications Customer communication
TIPS Full Job Description Responsibilities:
Develops, maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members. Ensures department adheres to all regulatory, departmental and company policies and procedures. Responsibilities include taking orders from guests and returning these orders in a timely manner and correctly according to order given. Ensure alcohol is served according to the company alcohol policy. Responsibilities include keeping work areas and guest's common areas clean and organized. Responsibilities include having knowledge of guest limitations related to alcohol service and company / state policy and procedures regarding those limitations. Responsibilities include ensuring the safety and security of team members and guests. Use daily maintenance of all bar equipment and POS systems. Ensures department adheres to all regulatory, departmental and company policies and procedures. Knowledge of all promotions and events. All other duties as assigned.
Environmental Working Conditions:
The work environment contains bright lights, loud noise, and stressful situations.
Target Salary:
Target Salary Range $9.00 Plus Tips Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Experience Preferred Able to work flexible shifts Read, write, speak, and understand English. Excellent written and verbal communication skills. Must be able to successfully complete TIPS trained and receive a Basset Card. Excellent customer service skills. High School graduate or equivalent. Operate in mentally and physically stressful situations Respond to visual and aural cues. Ability to professionally handle situations that may arise due to intoxicated guests. Knowledge of all bar equipment usage, Alcohol Beverage Control regulations, and gaming laws. Must be able to lift heavy objects (up to 40#), stretch, bend, stoop and standing for long periods of time. Physically mobile with reasonable accommodations. Skills Preferred Active Listening Detail Oriented Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.