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Rock 'N Rav/ Arcada Theatre

Server

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Job Description

Overview Join our dynamic team as a Server and become the heart of memorable dining experiences! In this energetic role, you will deliver exceptional customer service, ensure smooth food and beverage service, and create a welcoming atmosphere for all guests. Your enthusiasm and attention to detail will help foster a vibrant environment where guests feel valued and eager to return. This paid position offers an exciting opportunity to develop your hospitality skills while working in a lively, fast-paced setting. Duties Greet guests warmly, present menus, and provide expert recommendations on food and drinks, including wine and spirits knowledge. Take accurate orders using POS (Point of Sale) systems such as 4 Shifts ensuring clear communication with kitchen and bar staff. Serve food and beverages efficiently, including cocktail service, beverage pairing, and drink presentation, while maintaining high standards of sanitation and food safety. Process sales transactions accurately, handle cash and credit card payments, and manage cash handling responsibilities with integrity. Upsell menu items to enhance guest experience and increase sales through effective suggestive selling techniques. Maintain cleanliness by bussing tables, resetting dining areas, and adhering to sanitation regulations. Provide excellent guest relations by addressing questions, resolving concerns promptly, and ensuring overall guest satisfaction. Requirements Previous food service experience in restaurants or food industry settings is highly preferred; fine dining or nightclub experience is a plus. Familiarity with POS systems such as Aloha POS or Micros POS; experience with OpenTable is advantageous. Strong knowledge of wine, spirits, cocktail preparation, and beverage service standards. Demonstrated ability to manage time effectively in a fast-paced environment while multitasking seamlessly. Excellent customer service skills with a friendly, energetic attitude that fosters guest loyalty. Basic math skills for processing transactions accurately and managing cash handling responsibilities. Knowledge of food safety protocols, sanitation standards, and proper food handling procedures. Ability to work flexible hours including nights and weekends in a lively restaurant or nightclub environment. Embark on a rewarding journey in hospitality where your energy makes every guest feel special! We are committed to supporting your growth with comprehensive training opportunities and a vibrant team atmosphere. Join us today to be part of an exciting culinary community dedicated to delivering unforgettable experiences!
Pay:
$9.00 per hour Expected hours: 16.0 - 32.0 per week
Work Location:
In person