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CD
Casa de Montecristo Villa Park
Server
Career Insights for Waiter / Waitress
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Scorecard
Based on Illinois data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$31,174 / year median in Illinois
+10% projected growth
Job Description
Overview Join us to serve in our upscale, members-only, VIP lounge. Must have the ability to multi-task, work well with others, have a friendly/outgoing personality, and have a willingness to learn. Your ultimate goal will be to provide high-quality service that will help us maintain and attract customers. Must be 21 or older to apply . Responsibilities
- Greet and seat guests in a timely and friendly manner
- Take beverage orders accurately
- prepare lounge tables with special attention to sanitation and order
- Check on guests throughout their lounge experience to ensure satisfaction
- Handle guest inquiries and resolve any issues promptly
- Collaborate with the Sales staff to ensure timely delivery of orders
- Process payments using a cash register or POS system Skills
- Experience with POS systems. Training on site.
- Excellent hospitality and guest service skills
- Sales skills to upsell menu items when appropriate
- Familiarity with cash handling procedures