Role Overview As a Server at SUGO, you are a gracious host and a storyteller. You do not just take orders; you guide guests through an intentionally crafted experience. Whether highlighting our handmade pastas , explaining our signature cocktail tube delivery , or helping a family navigate a casual weeknight dinner , your goal is to make guests feel relaxed, included, and genuinely looked after. We focus on natural, experience-driven engagement that genuinely enhances the guest's evening. Key Responsibilities Guide guests through the menu with warm, descriptive, and confident product knowledge. Engage authentically with diverse tables, from intimate couple dates to multi-generational family gatherings. Upsell naturally by introducing signature experiences, shared plates, and curated beverage pairings to maximize the table experience. Seamlessly manage pacing to ensure service feels calm, attentive, and never rushed. Utilize Toast POS efficiently to process orders and handle guest payments accurately.

Requirements Experience:

Minimum of 1 year of experience in a polished, high-volume, or scratch-casual dining environment.

Knowledge:

A solid foundational understanding of basic liquor, beer, and wine.

Technical Skills:

Prior experience with Toast POS is highly beneficial.

Physical Ability:

Our restaurant features a beautiful two-story layout. You must be able to constantly walk up and down stairs and safely deliver food and drinks upstairs using trays.

Pay:

$2.13 per hour

Benefits:

Dental insurance Employee discount Flexible schedule Food provided Health insurance Vision insurance

Work Location:

In person