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WE
Wings Etc.
Server
Career Insights for Waiter / Waitress
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Scorecard
Based on Indiana data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$30,775 / year median in Indiana
+8% projected growth
Job Description
Job Summary Join our vibrant team as a Server and become the heart of an exceptional dining experience! In this dynamic role, you will deliver outstanding customer service by taking orders, serving food and beverages, and ensuring every guest feels welcomed and valued. Your energetic approach and attention to detail will help create memorable moments for our guests while maintaining a smooth and efficient service flow. Whether working in a lively restaurant, upscale dining, or a bustling nightclub environment, your enthusiasm and professionalism will shine through in every interaction. This paid position offers an exciting opportunity to develop your hospitality skills while contributing to a positive and lively atmosphere. Responsibilities Greet guests warmly upon arrival, providing friendly and attentive customer service throughout their visit Take accurate food and beverage orders using POS systems such as Aloha POS, Micros POS, or OpenTable, ensuring clear communication with kitchen staff Serve food and drinks promptly while maintaining presentation standards and proper food handling procedures Upsell menu items to enhance guest experience and increase sales opportunities Assist with food preparation, bussing tables, and maintaining cleanliness in dining areas to uphold sanitation standards Manage cash handling responsibilities accurately, including cashiering and basic math calculations for bills and payments Support guest relations by addressing questions, resolving concerns promptly, and ensuring overall satisfaction Qualifications Strong knowledge of POS systems such as Aloha POS, Micros POS, or OpenTable for order processing and sales tracking Excellent customer service skills with the ability to engage guests positively and professionally Culinary experience or background in food handling, sanitation, and food safety regulations is a plus Demonstrated time management skills to handle busy service periods efficiently Ability to perform basic math accurately for cash handling and billing purposes Experience in serving, bussing, host/hostess duties, or supporting kitchen operations is advantageous Knowledge of the food industry standards for sanitation, food preparation, and guest services Join us to be part of a lively team where your energy makes a difference! We're dedicated to creating a welcoming environment for both our guests and team members. If you're passionate about hospitality, enjoy working in fast-paced settings, and thrive on delivering exceptional service—this is the perfect opportunity for you!