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LC
L'auberge Casino Resort Lake Charles
Food Server-Sportsbook(Seasonal)
Career Insights for Waiter / Waitress
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Scorecard
Based on Louisiana data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$29,330 / year median in Louisiana
+7% projected growth
Job Description
WE'RE CHANGING ENTERTAINMENT. COME JOIN US.
We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.WE LOVE OUR WORK.
Provides superior customer service, positively effects interactions with external and internal customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.- Recognizes guess immediately with a friendly, courteous greeting and informs them of daily specials, soup of the day, etc. Also acts as a "walking information center".
- Assists guests with menu and beverage selection, demonstrating salesmanship with complete menu and product knowledge.
- Notifies supervisor, manager, or line chef of any food products that are not properly prepared.
- Ensures guest satisfaction through food quality checks and responsiveness to guest complaints.
- Maintains a well-groomed, neat, and clean appearance, carrying out duties with attention to sanitation and safety.
- Anticipates, identifies, and provides for guest needs.
- Performs inventories and other duties as assigned.
- Performs tableside cooking, salad entrées, desserts and presents, opens and pours wines