A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
Server Via Cannuccia Dorchester, MA Job Details Part-time $24.33 - $29.30 an hour 7 hours ago Qualifications Customer communication Teamwork Fine dining experience Barista experience OpenTable Time management Full Job Description Job Summary We are seeking a dynamic and energetic Server to join our vibrant hospitality team! In this role, you will be the face of our establishment, delivering exceptional guest experiences through attentive service, expert beverage and food knowledge, and a positive attitude. Your enthusiasm and professionalism will create memorable moments for our guests, ensuring they feel welcomed, valued, and satisfied. This position offers an exciting opportunity to showcase your culinary flair, sales skills, and passion for hospitality in a lively environment that celebrates food, drinks, and great company. The shifts that we are looking to fill are:
Schedule:
Saturday:
Brunch Sunday:
Brunch & Dinner Responsibilities Greet guests warmly upon arrival and guide them through the menu options with enthusiasm and detailed descriptions. Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS, ensuring all special requests are noted clearly. Serve food and drinks efficiently while maintaining high standards of presentation, cleanliness, and sanitation in accordance with food safety regulations. Upsell menu items including cocktails, wines, spirits, and specialty dishes to enhance guest satisfaction and increase sales. Process cash transactions accurately, handle credit card payments securely, and manage tabs using POS systems like OpenTable or similar platforms. Assist with food handling, bussing tables, cleaning work areas, and supporting the team during busy periods to ensure smooth service flow. Maintain excellent guest relations by providing attentive service, addressing concerns promptly, and creating a welcoming atmosphere that encourages repeat visits. Qualifications Previous experience in food service or restaurant environments is highly preferred; fine dining or nightclub experience is a plus. Strong knowledge of POS system such as Toast; familiarity with OpenTable is advantageous. Demonstrated ability in beverage service including cocktail mixing, wine knowledge, spirits experience, and drink presentation. Excellent time management skills to handle multiple tables efficiently during peak hours. Solid understanding of food safety standards, sanitation practices, and proper food handling procedures. Exceptional customer service skills with a friendly attitude and strong guest relations abilities. Basic math skills for processing sales transactions accurately and managing cash handling responsibilities. Previous serving experience required Friendly, professional, and confident with guests Reliable and committed to their scheduled shifts Able to work efficiently in a fast-paced restaurant environment Strong communication and teamwork skills Wine knowledge/experience is a plus Coffee/barista experience is a plus Someone who takes pride in providing excellent service and creating a great guest experience Join us if you're passionate about delivering outstanding hospitality experiences! We value energetic team players who thrive in fast-paced environments and are eager to grow their careers in the food industry. This paid position offers opportunities to develop your culinary knowledge while providing memorable moments for our guests through exceptional service.
