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Ocean Edge Resort & Golf Club

Restaurant Server

Career Insights for Waiter / Waitress

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Based on Massachusetts data

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What they do

A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.

$37,260 / year median in Massachusetts

+14% projected growth

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Job Description

Restaurant Servers are responsible for providing 100% guest satisfaction through knowledgeable, friendly and professional food and beverage service. The Food & Beverage Server is the face of the restaurant and has considerable influence on our guests' experience. He/She must maintain a professional and friendly demeanor and offer timely assistance to guests in order to ensure that their needs are met.
Key Responsibilities Take orders:
Present menus, answer questions, and offer suggestions. Understand how every item on the menu is prepared and be ready to answer guest questions regarding food preparation and allergens.
Serve Food and Beverages:
Responsible for bringing orders from the kitchen to guests, keeping beverages filled, following up with tables to see if their needs are still met and clearing plates as they're finished. Abide by all corporate act, laws and requirements pertaining to serving alcoholic beverages
Clean and Prepare Tables:
Ensure that tables are prepared for each party and that the restaurant maintains proper standards of cleanliness and sanitation.
Process Payments:
Ensure that guests receive their bill in a timely manner and that all items are properly listed and priced, receive and process payments, and return paid checks and receipts to customers. Have knowledge of all hotel and resort operations and services so guest questions can be accurately answered. T.I.P.S. Trained (On-site training provided)
Job Type:
Full-time Pay:
$21.52 per hour
Work Location:
In person