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The Cape Club of Falmouth
Banquet Server
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Job Description
As a Server, you will leverage your restaurant experience and customer service skills to provide exceptional dining experiences for our guests. Your expertise in POS systems, food service, and food handling will ensure efficient order taking and meal service. Additionally, your wine knowledge will enhance the dining experience for our patrons. Join our team to showcase your skills in a dynamic environment where your attention to detail and passion for customer satisfaction will shine. Essential Functions Welcoming and sitting diners comfortably in the dining section Taking customers' food and drink orders Collaborating with the kitchen and bar staff for prompt and correct delivery of orders Memorizing the menu and recommend appetizers, meals and drinks from restaurant wine stock Delivering a memorable dining experience by resolving all customer issues promptly Assisting with the tidying of tables, clearing leftovers and keeping the dining area neat and pleasant Setting tables and rearranging the dining area to accommodate larger groups and prepare the restaurant for special events Ensuring cooking utensils and kitchen area are cleaned after closing to comply with state regulations Qualifications Experience. Two years' previous experience providing customer service preferably in a similar setting with a working knowledge of Food and beverage service. Must meet the legal age requirement to serve alcohol. Flexible. Must be able to work varied shifts, including Evenings, weekends and holidays. We have events Friday, Saturdays and some Sundays during the fall and winter. Friendly. Must be able to deliver a fun and friendly environment during each guest exchange Energetic. Must be able to work within an empowered and fast paced environment that services the bar and servers within the restaurant A qualified applicant is a "people person" who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.