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Earlee Mug

Server

Career Insights for Waiter / Waitress

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Based on Massachusetts data

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What they do

A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.

$37,260 / year median in Massachusetts

+14% projected growth

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Job Description

Overview Join our vibrant team as a Server and become the heart of an exceptional dining experience! In this role, you will deliver outstanding guest service by providing attentive, friendly, and efficient support to ensure every guest feels welcomed and valued. Your energetic approach will help create memorable moments, foster guest loyalty, and uphold our commitment to excellence. Whether guiding guests through menu selections, serving delicious dishes, or sharing your beverage expertise, your enthusiasm will elevate the dining journey for all. Duties Greet guests warmly upon arrival and assist with seating arrangements to optimize their experience Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS, ensuring precise transaction processing Serve food and drinks promptly while maintaining high standards of presentation and sanitation Upsell menu items including wine, spirits, cocktails, and specialty dishes to enhance guest satisfaction and increase sales Maintain knowledge of menu offerings, including culinary details, wine pairings, and cocktail ingredients to provide expert recommendations Ensure food safety and sanitation standards are consistently met during food handling and serving processes Clear tables efficiently, bus tables as needed, and assist with guest requests to foster a welcoming environment Skills Proven experience in food service or restaurant environments, especially in fine dining or hospitality settings Strong knowledge of POS systems such as Aloha POS, Micros POS, and OpenTable for seamless sales transactions Excellent customer service skills with a friendly, energetic attitude that creates positive guest interactions Ability to multitask effectively with strong time management skills in a fast-paced environment Knowledge of wine, spirits, cocktail preparation, and food industry standards for serving alcoholic beverages responsibly Basic math skills for accurate cash handling and sales processing Experience in food safety practices, sanitation protocols, and proper food handling techniques Join us to be part of a dynamic team dedicated to delivering exceptional service! Your passion for hospitality combined with your expertise will help craft unforgettable dining experiences that keep guests coming back. We value energetic individuals who thrive on creating positive interactions and take pride in their work. This paid position offers an exciting opportunity to grow your skills within a supportive environment committed to excellence.
Pay:
$10.00 - $15.50 per hour
Benefits:
Employee discount Flexible schedule Paid training
Work Location:
In person