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U
Upscale & Casual Dining
Full-Service Server and Banquets
Entry-Level JobVerifiedNo experience needed
Career Insights for Waiter / Waitress
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Scorecard
Based on Massachusetts data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$37,260 / year median in Massachusetts
+14% projected growth
Job Description
Overview Pay rate based on experience. Bar experience a plus but not required. Willing to train the right candidates. Room for growth within the company. Join our dynamic team as a Full-Service Server & Banquet Server/Bartender, where your energy and hospitality skills will create memorable experiences for our guests. In this role, you'll be the face of exceptional service, delivering food and beverages with enthusiasm, professionalism, and attention to detail. Whether serving at elegant banquets or mixing drinks at lively events, you'll play a vital part in ensuring every guest feels welcomed and satisfied. This paid position offers an exciting opportunity to showcase your culinary knowledge, beverage expertise, and guest relations talents in a fast-paced, vibrant environment. Responsibilities Greet guests warmly and provide attentive, personalized service throughout events. Serve food and beverages efficiently, accurately, and with a friendly attitude. Mix and serve drinks as a skilled bartender, including wine, cocktails, and specialty beverages. Set up banquet tables with appropriate linens, utensils, glassware, and centerpieces to enhance the dining experience. Clear tables promptly while maintaining cleanliness and organization during service. Assist with food handling, food preparation support, and ensuring compliance with food safety standards. Manage POS (Point of Sale) systems for accurate order processing and billing. Support catering operations by bussing tables, replenishing supplies, and assisting with event setup and breakdown. Engage with guests to foster positive guest relations and handle any special requests or concerns professionally. Maintain a thorough knowledge of menu items, wine pairings, and beverage options to enhance guest experience. Qualifications Previous experience in the food industry or hospitality setting is preferred; culinary or fine dining experience is a plus. Strong guest service skills with a focus on guest relations and customer satisfaction. Knowledge of beverage service techniques including wine knowledge and drink mixing a plus. Experience with banquet service, catering events, or large-scale food service is highly desirable. Ability to handle food safely and adhere to food handling standards; familiarity with food safety protocols required. Basic math skills for order totals, tips, and cash handling; experience with POS systems is advantageous. Excellent communication skills combined with a friendly demeanor to create welcoming atmospheres. Ability to stand for extended periods, lift heavy trays or supplies safely, and work efficiently in a fast-paced environment. Join us to turn every event into an extraordinary occasion! Your enthusiasm for hospitality combined with your culinary expertise will make a lasting impression on our guests while providing you with rewarding professional growth opportunities in the vibrant world of event service.