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Mission Beach House

Server

Career Insights for Waiter / Waitress

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Based on Massachusetts data

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What they do

A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.

$37,260 / year median in Massachusetts

+14% projected growth

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Job Description

Server Mission Beach House Revere, MA Job Details Part-time | Full-time $15 - $50 an hour 4 hours ago Qualifications Customer communication English Full Job Description The Server is responsible for providing guests with a positive dining experience through excellent product knowledge, strong sales skills and a positive attitude.
Main Responsibilities:
Provides excellent guest service according to expectations outlined in the training portal Carries out all tasks necessary to prepare the restaurant for service prior to pre-shift Uses suggestive selling/recommendation approach on the menu, applying thorough product knowledge Rings orders and performs all necessary additional functions in the POS system Checks identification of all guests under the age of 30 Does NOT serve intoxicated guests and communicates about any and all impaired guests to MOD Maintains accurate financial records of the shift, including all discounts and comps Maintains clean and safe work area Completes daily and weekly side work responsibilities on a consistent and thorough basis Assists other team members as necessary Completes additional tasks as assigned by the management team Keeps management informed of any problems, complaints from guests or other team members Follows all company policies as outlined in company handbook
Accountabilities:
Addresses all guests in a manner consistent with company standards in providing quality product and service Takes all actions with the guest's best interest in mind, focuses on building trust and loyalty through eliminating anonymous service and creating raving fans Adheres to all server expectations as defined in the training manual at 100%
REQUIREMENTS
Able to read, understand and speak English. Able to communicate clearly and concisely Able to stand for an eight-hour shift Able to lift glass racks of 25 lbs Able to work as part of a team for the benefit of the guest Able to work at a consistently fast pace in a loud, smoke-filled environment