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PH
Publick House Historic Inn
Server
Career Insights for Waiter / Waitress
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Scorecard
Based on Massachusetts data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$37,260 / year median in Massachusetts
+14% projected growth
Job Description
Overview Join our hospitality team as a Server, where your energy and passion for exceptional guest experiences will shine! Your enthusiasm, attention to detail, and culinary knowledge will create memorable moments for every guest. This paid position offers an exciting opportunity to grow within the food and beverage industry while showcasing your skills in a lively, fast-paced environment. Duties Greet guests warmly and provide attentive, personalized service throughout their dining experience Take accurate food and beverage orders using Aloha POS and ensuring timely delivery Upsell menu items including wines, spirits, cocktails, and specialty dishes to enhance guest satisfaction and increase sales Serve food and drinks professionally, including beverage service with spirits expertise and cocktail preparation skills Process cash and credit card transactions accurately while handling cash safely and maintaining proper cash handling procedures Maintain cleanliness and sanitation standards by bussing tables, resetting dining areas, and adhering to food safety guidelines Requirements Previous food service experience in a restaurant or hospitality environment is highly preferred Proficiency with POS systems such as Aloha POS, and OpenTable for taking reservations Strong customer service skills with a focus on guest relations and hospitality excellence Knowledge of wine, spirits, cocktail mixing, and beverage service techniques Ability to manage time effectively in a high-volume setting while maintaining attention to detail Basic math skills for processing payments accurately and handling sales transactions confidently Food safety certification or willingness to obtain proper sanitation training, tips training and must be able carry 50LBS. Must be able to work weekends, holidays and double shifts.
Pay:
$20.00 - $40.00 per hour Expected hours: 30.0 - 40.0 per weekBenefits:
Employee discount Food provided Paid trainingWork Location:
In personBenefits
- Professional Development
- Dental Insurance
- Discounts/Reimbursements