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BonChon Chicken

Server, Expo, and Food Runner

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Job Description

Server, Expo, and Food Runner BonChon Chicken - 3.6 Worcester, MA Job Details Part-time | Full-time $15.50 - $18.00 an hour 20 hours ago Qualifications Kitchen health and safety standards Food service health code compliance Food safety sanitizing procedures Full Job Description Overview Join our dynamic team as a Server, Expo, and Food Runner, where your energy and attention to detail will elevate the guest experience in a vibrant, fast-paced environment. This multifaceted role combines exceptional customer service, efficient food delivery, and seamless coordination between the kitchen and front-of-house. You'll be the vital link ensuring that each guest enjoys timely service, beautifully presented dishes, and a memorable dining experience. Whether you're taking orders, delivering food, or assisting with beverage service, your enthusiasm and professionalism will shine through every interaction. Responsibilities Greet guests warmly and take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS. Coordinate with kitchen staff to ensure timely preparation and presentation of dishes, acting as the crucial link between culinary teams and guests. Serve food and beverages efficiently, maintaining high standards of presentation and sanitation while adhering to food safety protocols. Process sales transactions accurately, including cash handling, credit card payments via POS systems, and processing tips with precision. Clear tables promptly, bus tables as needed, and assist with maintaining cleanliness in dining areas to uphold sanitation standards. Provide exceptional guest relations by addressing inquiries, accommodating special requests, and ensuring overall guest satisfaction throughout their visit. Qualifications Previous experience in food service or restaurant environments is highly preferred; fine dining or nightclub experience is a plus. Proficiency with POS systems such as Aloha POS or Micros POS Excellent time management skills to handle multiple tables efficiently during busy hours while maintaining quality service. Demonstrated ability in upselling techniques to maximize sales opportunities without compromising guest experience. Food safety certification and knowledge of sanitation practices are required to ensure compliance with health regulations. Exceptional customer service skills with a friendly attitude and ability to build rapport with diverse guests. Join us if you're passionate about delivering outstanding hospitality in a lively setting! We value energetic team players who thrive on creating memorable moments for our guests while developing their skills in a supportive environment. All roles are paid positions that offer opportunities for growth within our vibrant hospitality team.
Pay:
$15.50 - $18.00 per hour
Work Location:
In person