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PO
Ports of Italy rockport
Waitstaff/Server
Career Insights for Waiter / Waitress
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Based on Maine data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$36,588 / year median in Maine
+10% projected growth
Job Description
Overview Join our vibrant team as a Waitstaff/Server and become the heart of our guest experience! In this energetic role, you will deliver exceptional service in a lively dining environment, ensuring every guest feels valued and satisfied. Your enthusiasm, attention to detail, and passion for hospitality will help create memorable moments for our guests. Whether you're serving in a fine dining setting or a bustling nightclub, your positive attitude and dedication will shine through every interaction. Duties Greet guests warmly and present menus with enthusiasm, providing detailed descriptions of dishes, drinks, and specials. Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS, ensuring timely and correct processing of sales transactions. Serve food and beverages efficiently while maintaining high standards of presentation, cleanliness, and sanitation. Upsell menu items including wines, spirits, cocktails, and specialty dishes to enhance guest satisfaction and increase sales. Manage cash handling responsibilities accurately, including processing payments via POS systems like OpenTable or other platforms. Assist with food preparation tasks when needed, supporting kitchen staff to ensure smooth service flow. Maintain guest relations by providing attentive service, addressing questions about menu items (including wine knowledge), and resolving any concerns promptly. Support sanitation standards through proper food handling, bussing tables efficiently, and ensuring a clean dining environment at all times. Collaborate with team members to ensure seamless service during busy hours at restaurants or nightclubs. Demonstrate excellent time management skills to prioritize tasks in fast-paced settings while maintaining a friendly demeanor. Experience Previous food service experience in restaurants or nightlife venues such as nightclubs or bars is highly preferred. Familiarity with POS systems including Aloha POS, Micros POS, or similar platforms is essential for processing sales accurately. Experience with fine dining service or cocktail experience enhances your ability to deliver exceptional guest experiences. Knowledge of wine, spirits, beverage service, and food safety standards is advantageous. Strong customer service skills with the ability to handle guest relations professionally and courteously. Ability to perform basic math accurately for cash handling and sales transactions. Experience in hospitality roles such as host/hostess or bussing contributes to a well-rounded skill set for this position. Embark on an exciting journey where your energy fuels unforgettable dining experiences! We are committed to fostering a dynamic work environment that values your skills and passion for hospitality—apply today to become an essential part of our team!
Pay:
$23.03 - $27.73 per hourBenefits:
Employee discountWork Location:
In personBenefits
- Dental Insurance
- Discounts/Reimbursements