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Bear's Lair
To-Go Server
Entry-Level JobVerifiedNo experience needed
Career Insights for Waiter / Waitress
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Scorecard
Based on Montana data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$32,672 / year median in Montana
+12% projected growth
Job Description
Job Summary Join our team as a To-Go Server, where you'll be the friendly face behind our takeout and delivery service! In this role, you'll ensure seamless order processing, exceptional guest interactions, and efficient management of to-go orders. Your enthusiasm and organizational skills will help deliver a memorable dining experience for our guests, all while maintaining the highest standards of food safety and hospitality. This position offers an exciting opportunity to be a vital part of our restaurant environment, providing top-notch guest services both over the phone and in person. Duties Accurately take and process to-go orders via phone, online platforms and in person. Communicate clearly with guests regarding order details, special requests, and estimated pickup times while demonstrating excellent phone etiquette. Prepare and package food orders following food safety standards, ensuring quality and presentation are maintained. Maintain organized workstations, manage multiple orders efficiently, and keep track of order status using restaurant management systems. Assist with guest relations by providing friendly service, answering questions about menu items, and resolving any issues promptly. Support overall restaurant operations by collaborating with kitchen staff and front-of-house team to ensure smooth service flow. Skills Strong customer service skills with a welcoming attitude and excellent communication abilities. Previous host/hostess experience or food service background is highly desirable. Ability to handle multiple tasks efficiently while maintaining attention to detail. Basic math skills for processing payments accurately Toast POS. Knowledge of food safety protocols and proper handling procedures. Exceptional organizational skills to manage orders, reservations, and guest interactions seamlessly. Professional phone communication skills with good phone etiquette for taking orders and addressing guest inquiries. Join us in creating memorable dining experiences by delivering prompt, friendly, and efficient to-go service! We value energetic team players who are passionate about hospitality and eager to contribute to a vibrant restaurant atmosphere. All positions are paid roles that support your growth in the food service industry!