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Calabash Creamery
Ice Cream Server/Cashier
Career Insights for Waiter / Waitress
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Scorecard
Based on North Carolina data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$32,331 / year median in North Carolina
+14% projected growth
Job Description
Job Summary Join our vibrant team as an Ice Cream Server and Cashier, where you will be the face of our fun and friendly ice cream shop! In this energetic role, you'll delight customers with exceptional service, expertly handle food and retail transactions, and ensure every guest leaves with a smile. Your enthusiasm and attention to detail will create memorable experiences while maintaining a clean and organized workspace. If you love working in a fast-paced environment and have a passion for food service, this is the perfect opportunity to showcase your skills and grow within the food industry. Duties Greet customers warmly and assist them in selecting delicious ice cream flavors and toppings Operate POS systems to process sales accurately and efficiently Manage customer orders from start to finish, ensuring quick service without sacrificing quality Handle cash register operations, including processing cash, credit card, and digital payments with precision Maintain cleanliness of the workspace, including cleaning equipment, counters, and dining areas in accordance with food safety standards Upsell products by recommending popular flavors or combo options to increase sales opportunities Support food preparation tasks such as scooping ice cream, serving toppings, and managing food handling procedures in line with sanitation guidelines Skills Proven experience in food service or quick service & fast food restaurant environments Strong knowledge of POS systems like Aloha POS and Micros POS for smooth transaction processing Excellent customer service skills with a friendly, energetic attitude Ability to perform basic math accurately for cash handling and retail math calculations Familiarity with operating kitchen equipment related to food preparation and serving Effective time management skills to handle busy periods efficiently Knowledge of food safety management practices to ensure a clean and safe environment at all times Join us if you're eager to bring joy through delicious treats while sharpening your skills in a dynamic retail setting. We're excited to welcome motivated individuals who thrive on delivering outstanding customer experiences!