The LeadServer/MOD is responsible for supervising front of house staff when the FOH Manager is not at the restaurant. They also follow all opening and closing procedures of the restaurant.

Essential Functions/Responsibilities:

Supervise front of house staff (Servers/Hosts/Hostesses) Greet all guests in a friendly and welcoming manner Handle all customer/guest concerns Manage restaurant closing processes Create an atmosphere that allows guests to feel welcome, comfortable, important, and relaxed Deliver food and drinks to guests and be attentive to all of our guests and their needs Process payments efficiently and accurately Ensure guests are satisfied and have an exceptional dining experience Ensure compliance with safety, regulatory and sanitation policies Performs other duties as assigned or required. Required Education and Experience High School Diploma or equivalent required Proven restaurant serving or waitering experience Prior supervision of restaurant staff preferred Attention to cleanliness and safety Patience and customer-oriented approach Excellent people skills with a friendly attitude Responsible and trustworthy Ability to follow all sanitation procedures

Required Knowledge, Skills and Abilities:

Ability to exercise good judgment in evaluation situations and making decisions. Enjoys working with the public to provide exceptional customer service Adaptable to working in a fast-paced environment Ability to work in a team Very good communication skills Excellent physical condition and stamina Must have command of the English language

Physical Demands:

Physical abilities required for job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Able to stand for extended periods of time (90 percent of shift). Ability to bend, stoop, lift, rotate, reach Ability to lift 50 pounds Frequent walking, reaching, bending, turning, and stooping Normal vision and hearing ranges required. Work Environment Work tasks will be performed in a kitchen/restaurant environment