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Server
Job
Casa Grande Mexican Restaurant
Kannapolis, NC (In Person)
$45,500 Salary, Full-Time
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Job Description
Overview Join our dynamic team as a Server and become the heart of an exceptional dining experience! In this lively role, you'll deliver outstanding customer service, create memorable moments for guests, and ensure smooth restaurant operations. Your enthusiasm and attention to detail will help foster a welcoming atmosphere where guests feel valued and cared for. Whether you're seasoned in food service or eager to grow your hospitality skills, this position offers an exciting opportunity to thrive in a fast-paced, energetic environment. Duties Greet guests warmly and provide attentive, personalized service throughout their dining experience Take accurate food and beverage orders using POS systems such as Aloha POS, Micros POS, or OpenTable Upsell menu items including cocktails, wines, and specialty dishes to enhance guest satisfaction and increase sales Serve food and drinks efficiently while maintaining proper food handling and sanitation standards Process sales transactions accurately, including cash handling and credit card payments, ensuring a seamless checkout process Assist with food preparation, bussing tables, and maintaining cleanliness in dining areas to uphold sanitation standards Build strong guest relations through friendly communication, attentive service, and knowledgeable recommendations about menu items including spirits and wine options Qualifications Spanish speaking Previous experience in food service or restaurant environments is preferred; fine dining experience is a plus Knowledge of POS systems such as Aloha POS, Micros POS, or similar platforms Strong customer service skills with the ability to engage guests positively and handle diverse needs effectively Demonstrated ability in time management to prioritize tasks during busy shifts Basic math skills for order accuracy, cash handling, and sales transaction processing Culinary experience or kitchen knowledge is advantageous for better understanding of food preparation and presentation Food safety certification or knowledge of sanitation practices required; willingness to adhere to all health regulations Experience with wine knowledge, spirits, cocktail mixing, and upselling techniques is highly desirable Join us if you're passionate about hospitality, eager to develop your skills in a vibrant setting, and committed to delivering exceptional guest experiences. We value energetic team players who thrive on creating memorable moments at every table!