Lead Server

Lead Server 1995 NW Cary Parkway, Morrisville, NC 27560 From $18 an hour - Full-time From $18 an hour -

Full-time Job Summary:

The Lead Server serves as the senior front-of-house team member responsible for ensuring efficient, high quality dining service for residents. In addition to standard serving responsibilities, this role supports dining room operations, and acts as a liaison between the front and back of house. The Lead Server assists in supervising staff, maintaining service standards, and ensuring a seamless and elevated dining experience for residents and guests.

Qualifications:

Must be at least 21 years of age Minimum of 3 years of serving experience, with demonstrated leadership or training experience preferred Experience with beer, wine, and alcohol service Eligibility as determined by background screening, drug screening, and physician physical. Strong customer service, communication, and interpersonal skills Friendly demeanor with a passion for working with seniors. Ability to listen and communicate clearly with patience and professionalism Knowledge of safe food handling practices and sanitation guidelines Experience with POS systems preferred

Essential Duties and Responsibilities:

Service & Resident Experience Provide exceptional table service, including taking orders, delivering meals, bussing, and resetting tables Ensure resident satisfaction by proactively addressing requests, concerns, and special needs Deliver meals to resident apartments as directed Maintain thorough knowledge of daily menu items, ingredients, and preparation methods Leadership & Oversight Act as shift leader in the absence of the Dining Room Supervisor or Culinary Director Responsible for training all new servers Monitor and verify completion of opening, running, and closing side work Supervise dining room operations to ensure efficiency, cleanliness, and service standards are met Operations & Coordination Serve as the primary liaison between front-of-house and back-of-house teams to ensure smooth service flow Assist in resolving service delays and order issues Maintain organization and cleanliness of the dining room, server stations, and service areas Ensure adherence to all sanitation, safety, and company policies, including alcohol service regulations Team Support Promote a positive work environment through professionalism, teamwork, and respect Assist with additional Dining Services needs as assigned

Work Schedule Requirements:

Must be able to work nights, weekends, and holidays as needed

Pay:

From $18.00 per hour

Benefits:

Dental insurance Flexible schedule Health insurance Paid time off Vision insurance

Education:

High school or equivalent (Required)

Experience:

Serving:

3 years (Preferred)

Work Location:

In person