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Breakfast Server-Weekend
Job
Hilton Garden Inn Charlotte Pineville
Pineville, NC (In Person)
$26,000 Salary, Full-Time
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Job Description
Job Overview The Breakfast Server is responsible for providing excellent guest service during the breakfast shift by taking orders, serving food and beverages, and ensuring guests have a pleasant dining experience. This role requires a positive attitude, attention to detail, and a commitment to delivering the Hilton hospitality standard. Responsibilities Greet all guests warmly and with a smile as they arrive for breakfast. Explain menu offerings and answer guest questions about ingredients or dietary needs. Take food and beverage orders accurately and promptly. Deliver orders efficiently and ensure all guests receive their meals as requested. Monitor tables, refilling drinks and attending to guests' needs throughout their meal. Clear and reset tables quickly and efficiently for the next guests. Assist in setting up and breaking down the breakfast area before and after the shift. Maintain cleanliness and organization of the dining area, service stations, and equipment. Follow all food safety and sanitation guidelines in compliance with hotel and local regulations. Work collaboratively with kitchen staff, hosts, and other servers to ensure smooth operation. Handle guest complaints or concerns professionally and escalate to management if necessary. Assist with room service or banquet duties as needed. Skills Previous experience in food service or restaurant roles is preferred, with fine dining experience being a plus. Strong customer service skills with a focus on guest relations and satisfaction. Excellent time management abilities to handle multiple tasks efficiently during peak hours. Familiarity with Toast POS, Micros POS, or similar systems is advantageous. Basic math skills for accurate order processing and cash handling. Knowledge of food safety standards and proper food handling techniques. Culinary experience or kitchen experience is beneficial for understanding menu items better. Ability to work well under pressure while maintaining a positive attitude in a fast-paced environment. Join us in creating memorable dining experiences for our guests while developing your skills in the vibrant hospitality industry!