Bistro Team Member

Job description A Bistro team member delivers service excellence to our guests and creates a welcoming, comfortable environment. This position is responsible for taking orders, preparing and delivering items, following accurate cash handling procedures, organizing and maintaining a clean service area, cleaning tables and area, and following all health and alcohol laws.

Performance Expectations:

Greet guests and ensure prompt requests for food and drink orders. Prepare food and drinks Present menus, answer questions, and make suggestions regarding food and service. Relay orders to the kitchen and beverage services. Observe guests to fulfill any additional requests and to perceive when meal portions have been completed. Maintain a clean work and storage area. Assist in the set-up, cleaning, and refreshing of the function rooms. Process all orders using Micros and collect payment from customers Prepare ingredients for cooking, including portioning, chopping, and storing food. Provide assistance in Food and Beverage areas including busing, cleaning, resetting tables, and delivering food to guests. Perform general cleaning and maintenance of Food and Beverage prep areas. Count the bank at end of shifts, and follow property control audit standards and cash handling procedures. Perform all side work at the end of shift including rolling silverware, stocking, and other duties as assigned. Report any items in need of repair. Follow all safety procedures while working.

Behavioral Expectations:

Be effective and innovative in handling and solving problems in the workplace. Remain positive and helpful while working in a fast-paced environment. Committed to the success and growth of the company. Act honorably, even when no one is watching. Eagerness to grow and/or develop within the company Passionately provide personalized guest service

General Requirements:

Shifts are from 5am•11am or 4pm to 11pm. Able to work weekends Report to work on time and in proper uniform.

Experience:

None. Customer Service or Hospitality experience a plus.

Education:

None Physical Requirements:

Ability to stand/walk for up to 8 hours. Occasional lifting, pushing, and pulling.

Supplemental pay types:

Tips Shifts are from 5am•11am or 4pm to 11pm. We want to build an experience that is memorable and unique•with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

Job Type:

Full-time Pay:

$12.00•$13.00 per hour

Benefits:

Dental insurance Employee discount Health insurance Vision insurance

Shift:

Evening shift Morning shift

Experience:

Serving:

1 year (Preferred) Customer service: 1 year (Preferred) Ability to

Commute:

Spring Lake, NC 28390 (Required)

Work Location:

In person