A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
Gate Hold Server - EWR OTG Management - 2.7 Newark, NJ Job Details $6.05 an hour + tips 15 hours ago
Qualifications English Full Job Description Job Title:
Gate Hold Server Location:
EWR Compensation:
6.05 Plus tips Reports to: Who We Are On the Go has elevated the dining and retail experience for travelers by bringing together worldclass hospitality, award winning dining concepts, and forward-thinking technology. With more than 300 unique dining and retail locations across North America's busiest airports, we're fueled by a passion for creating exceptional guest experiences—made possible every day by our incredible Crewmembers. On the Go, people truly come first. We invest in our teams, and foster growth in an exciting, fast-paced environment where everyone can shine. How We Do Business How we work is just as meaningful as what we accomplish. Our Values—Care, Continuous Improvement, Quality, and Teamwork—guide the way we show up for our guests and for each other. We're committed to fostering an inclusive, safe, and uplifting workplace where people feel respected, empowered, and encouraged to bring their full selves to work. Why This Job Is a Big Deal! The Gate Hold Server is responsible for delivering the OTG guest experience and will be our front line-the point of contact for our guests. A Gate Hold Server must possess strong interpersonal skills, coupled with a sunny disposition, and a positive outlook. Adhering to the OTG Core Steps of Service is an absolute must, while working in restaurants assigned by our management team.
In This Role, You Will:
Greet and welcome guests quickly and pleasantly, with a smile Delivering beverages and menus promptly Communicating all daily food and drink specials Demonstrating knowledge of menus and beer selections Assisting guests in entering all orders into the iPad/computer system Offering menu items and up-selling to guests Preparing hot and cold drinks and mixed non-alcoholic drinks Demonstrating appropriate wine service techniques Assisting other servers, as needed Sweeping and mopping premises, as required Clearing tables Keep a spotless working environment through regular cleaning and sanitizing Participating in daily side-work tasks Maintain a clean, neat, and well-groomed appearance Maintain knowledge of airport, terminal and restaurants; offer information, recommendations, etc. Communicate any issues or quality of service problems to the MOD immediately Other duties, as assigned
Qualifications/Criteria:
Must be at least 18 years of age Fully conversational in English Able to lift 35lbs. in weight Must be mobile and able to stand for extended periods, to stoop, kneel, and crouch Must be available to work varied hours/days, including nights, weekends, holidays, and bad weather conditions-must be flexible Equal Opportunity Employer We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
