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BG
Blu Grotto
Server
Career Insights for Waiter / Waitress
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Scorecard
Based on New Jersey data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$36,005 / year median in New Jersey
+10% projected growth
Job Description
Job Overview We are seeking an attentive Server to join our team! As a Server, you will be the face of our establishment, delivering exceptional guest experiences through friendly service, expert knowledge, and efficient operations. Your enthusiasm and professionalism will help create memorable dining moments for our guests, ensuring they feel welcomed and valued from the moment they arrive until their departure. This role offers a fantastic opportunity to showcase your hospitality skills in a dynamic environment that celebrates food, beverage, and guest relations. Responsibilities Greet guests warmly upon arrival and assist with seating arrangements, ensuring a smooth and welcoming check-in process. Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS, processing sales transactions efficiently. Provide detailed menu guidance, including wine knowledge and cocktail experience, to enhance guest choices and upselling opportunities. Serve food and beverages promptly while maintaining high standards of presentation, sanitation, and food safety. Manage cash handling responsibilities accurately, including processing payments and giving correct change. Maintain cleanliness of tables, stations, and dining areas through bussing and sanitation practices. Collaborate with kitchen staff to ensure timely food preparation and delivery, supporting overall restaurant operations. Engage with guests to foster positive relationships, handle special requests professionally, and resolve any concerns promptly to ensure guest satisfaction. Experience Previous food service experience in a restaurant or hospitality setting is highly preferred; fine dining experience is a plus. Familiarity with POS systems such as Aloha POS or Micros POS is advantageous. Strong knowledge of beverage service, spirits, wine, and cocktail preparation enhances your ability to upsell effectively. Demonstrated ability to manage time efficiently in a fast-paced environment while maintaining attention to detail. Excellent customer service skills with a focus on guest relations and hospitality excellence. Basic math skills for processing sales transactions accurately; food handling and sanitation certifications are desirable. Experience in bussing, host/hostess duties, cashiering or food preparation can be beneficial in supporting team efforts across restaurant operations. Join us if you're passionate about delivering outstanding service in a lively setting! We value energetic team players who thrive on creating enjoyable dining experiences for every guest while growing their skills in the food industry. All positions are paid roles that offer opportunities for professional development within our vibrant hospitality community.