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Cheesesteak Louie’s
Server/Cashier
Career Insights for Waiter / Waitress
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Scorecard
Based on New Jersey data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$36,005 / year median in New Jersey
+10% projected growth
Job Description
Job Overview Are you looking to join a fast paced, fun, family-like atmosphere position? The Lou Crew is looking for a few candidates with a bubbly personality, and, a great attitude. In this lively role, you will be the friendly face that welcomes customers, takes their food and beverage orders, and ensures smooth transactions at the register. Your customer service experience and food handling skills will support efficient food expedition and service, while your customer service expertise will foster a welcoming environment. This position offers an exciting opportunity to develop your skills in food industry operations, POS systems, and retail sales transactions—all while contributing to a vibrant dining atmosphere. Duties Greet customers warmly and take their food and beverage orders accurately using POS systems such as Aloha POS or Micros POS. Process cash, credit card, and mobile payments efficiently while handling cash register operations with precision. Assist in food preparation tasks when needed, including assembling orders and maintaining food safety standards. Upsell menu items to enhance customer experience and increase sales through effective suggestive selling techniques. Maintain a clean workspace by adhering to sanitation, food safety, and cleanliness standards, including bussing tables and sanitizing work areas. Operate kitchen equipment safely and efficiently to support food service operations. Manage customer inquiries professionally, providing excellent service while managing food service customer order management seamlessly. Qualifications Previous experience in quick service or fast-food restaurant environments is highly preferred. Strong knowledge of POS systems such as Aloha POS or Micros POS; retail math and basic math skills are essential. Demonstrated ability in food handling, food safety management, and sanitation procedures. Excellent time management skills with the ability to multitask during busy periods. Experience with cashiering, processing cash transactions, and operating kitchen equipment is a plus. Proven customer service skills with a friendly attitude and effective communication abilities. Food preparation or culinary experience is desirable; familiarity with serving in a café or retail store setting is advantageous. Embark on a rewarding journey where your enthusiasm fuels great experiences! We're committed to fostering a positive environment that supports your growth in the food industry—apply today to become part of our energetic team!