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ML
MIRROR LAKE INN RESORT & SPA
Backwait/Server Assistant
Entry-Level JobVerifiedNo experience needed
Career Insights for Waiter / Waitress
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Scorecard
Based on New York data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$35,786 / year median in New York
+17% projected growth
Job Description
Backwait / Server Assistant
The View Restaurant Starting Rate:
$10.70- 16.
Tips:
Approximately $20.00- 35.
- Prepare and reset tables according to The View's service and sanitation standards.
- Maintain tables throughout the guest experience, including water service, clearing, silverware replacement, and general table maintenance.
- Clear plates, glassware, silverware, and other service items efficiently and professionally.
- Assist Servers with food delivery and coordinated course service.
- Help ensure tables and the surrounding dining room remain clean, organized, and guest-ready throughout service.
- Anticipate guest and Server needs and respond proactively whenever possible.
- Interact with guests in a warm, courteous, and professional manner.
- Promptly communicate guest requests or concerns to the appropriate Server or Supervisor. Supporting the Service Team
- Work closely with Servers, Hosts, Bartenders, Culinary Team members, and Dining Room Leadership.
- Assist with food running and other service needs during busy periods.
- Help maintain an efficient flow of service between the kitchen and dining room.
- Ring in, prepare, and/or deliver room service and takeout orders as assigned.
- Support teammates when needed and contribute to a positive, professional work environment. Dining Room & Service Station Readiness
- Set up, stock, organize, and maintain service stations.
- Polish and maintain glassware, silverware, and other service equipment.
- Maintain appropriate supplies of linens, tabletop items, and service materials.
- Complete assigned opening, running, and closing side work.
- Maintain cleanliness, sanitation, organization, and safety standards throughout the dining room and service areas.
The strongest candidates will demonstrate:
- A genuine interest in hospitality and providing great service.
- A willingness and enthusiasm to learn.
- A friendly, positive, and professional attitude.
- Reliability, dependability, and a strong work ethic.
- The ability to work as part of a team.
- Attention to detail, cleanliness, organization, and safety.
- The ability to remain calm, focused, and professional during busy service periods.
- Good communication and interpersonal skills.
- The ability to accept coaching and apply feedback.
- A desire to improve and take on additional responsibility.
Backwaits must be able to:
- Stand and walk for extended periods throughout a shift.
- Bend, reach, lift, and safely carry trays, dishes, glassware, and restaurant supplies.
- Work efficiently in a fast-paced restaurant environment.
- Maintain professional appearance and composure throughout service.
- Work a flexible schedule that may include mornings, evenings, weekends, and holidays. Learn. Perform. Grow. We want this position to be more than simply a job for team members who want to build a career in hospitality. Backwaits at The View have the opportunity to learn:
- AAA Four Diamond service standards
- Fine-dining table service and etiquette
- Professional food and beverage service
- Menu and ingredient knowledge
- Food and wine service fundamentals
- Guest communication and hospitality
- Restaurant organization and service flow
- Teamwork and communication between the dining room, bar, and kitchen
- The fundamentals necessary to advance into additional Food & Beverage positions Your Growth Path Backwait / Server Assistant → Server → Advanced Service & Beverage Opportunities → Shift Coordinator / Leadership Opportunities Advancement is based on demonstrated performance, reliability, knowledge, professionalism, teamwork, guest service, and the ability to consistently meet The View's service standards.
BENEFITS
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation)
- Family Leave (Maternity, Paternity)
- Short Term & Long-Term Disability
- Training & Development
- Great pay and work environment