Server Sugar Factory - 3.2 South Ozone Park, NY Job Details Part-time | Full-time From $11.35 an hour 14 hours ago Qualifications Collaboration Client services experience within hospitality industry Fine dining experience Numeracy Customer engagement Retail math Full Job Description Job Summary Join our dynamic team as a Server, where your energy and passion for hospitality will create memorable dining experiences for our guests. As a key member of the restaurant staff, you will deliver exceptional customer service, ensure food and beverage quality, and foster a welcoming atmosphere. Your role is vital in maintaining smooth service flow, upselling menu items, and upholding food safety standards. If you thrive in a fast-paced environment and love engaging with people, this is the perfect opportunity to showcase your hospitality skills and grow within the food industry. Responsibilities Greet guests warmly, present menus, and provide detailed descriptions of food and beverage options. Take accurate orders using POS systems such as Clover POS Serve food and beverages efficiently, including cocktails, spirits, wine, and non-alcoholic drinks, maintaining proper drink service etiquette. Process sales transactions accurately while handling cash and credit card payments securely. Upsell menu items to enhance guest experience and increase sales through suggestive selling techniques. Maintain cleanliness and sanitation standards by bussing tables, cleaning workstations, and adhering to food safety protocols. Collaborate with kitchen staff to ensure timely delivery of orders and resolve any guest concerns promptly. Support guest relations by providing attentive service, addressing questions about menu items like wine or spirits, and ensuring overall satisfaction. Assist with food handling, basic math calculations for bills or change, and supporting other restaurant operations as needed. Experience Prior experience in food service or restaurant environments is highly preferred; fine dining experience is a plus. Familiarity with POS systems Knowledge of beverage service including cocktails, spirits, wine, and drink pairing enhances guest engagement. Strong customer service skills with a focus on guest relations and hospitality are essential. Ability to manage time effectively in a fast-paced setting while multitasking between serving tables and processing sales. Basic math skills for handling cash transactions accurately are required. Experience with food safety standards, sanitation practices, and proper food handling procedures ensures compliance with health regulations. Join us to deliver exceptional service that makes every guest feel valued! We're dedicated to fostering a lively work environment where your enthusiasm makes a difference—apply today to become part of our vibrant team!

Pay:

From $11.35 per hour

Work Location:

In person