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Watkins Glen Harbor Hotel

AM Restaurant Server

Career Insights for Waiter / Waitress

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Based on New York data

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What they do

A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.

$35,786 / year median in New York

+17% projected growth

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Job Description

JOB OVERVIEW
Responsible for serving food and beverage to guests in a courteous, friendly manner in accordance with established service standards to ensure positive guest experience. •
MUST HAVE WEEKEND AVAILABILITY
•ESSENTIAL
JOB FUNCTIONS
Include the following; however, other duties may be assigned. 1. Greet guests, take beverage and food orders; place into point of service system. 2. Abide by State, Federal, and Corporate requirements pertaining to serving alcoholic beverages. 3. Offer helpful guidance with menu and daily special offerings; responding knowledgeably to questions. 4. Pick up food order from presentation area; ensure food is properly prepared. 5. Periodically check in to ensure guest needs are met. 6. Prepare and stock service station for readiness prior to opening and closing each shift. 7. Follow all established cash handling and bank operating procedures. 8. Perform other food and beverage functions such as bartending or bussing in the event of staffing shortage or breaks. 9. Be aware of guest satisfaction scores; work toward increasing departmental and overall guest satisfaction. 10. Practice safe work habits; comply with attendance rules and be available for work on a regular basis.
Job Types:
Full-time, Part-time Pay:
From $10.70 per hour
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance
Shift:
Day shift Morning shift
Work Location:
In person