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Embassy Suites Blue Ash

Hotel Restaurant Server

Career Insights for Waiter / Waitress

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What they do

A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.

$31,582 / year median in Ohio

+8% projected growth

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Job Description

Hotel Restaurant Server (part of Hilton) 3.7 3.7 out of 5 stars 4554 Lake Forest Drive, Blue Ash, OH 45242 $10 - $11 an hour Embassy Suites Blue Ash 3,896 reviews $10 - $11 an hour Are you a friendly and courteous professional dedicated to providing guests with an exceptional dining experience? You could be an excellent server at our busy restaurant. We need someone with a positive attitude toward customer service and a warm smile to set the tone for our guests to enjoy their dining experience with us. You will serve our guests at the restaurant by ensuring they are seated promptly, their orders are taken, prepared, and served on time, and that tables are cleaned and ready for the next guests. Our ideal candidate maintains a cheerful and polite demeanor toward both guests and coworkers. Consider applying today if you are punctual, responsible, and enjoy interacting with others!
Compensation:
$10 - $11 hourly
Responsibilities:
Attend all pre-shift and departmental meetings to improve communications and develop an understanding of products, services, and facilities Complete all restocking and cleaning duties by performing opening and closing side work as instructed Develop a comprehensive understanding of menu items, ingredients, and daily specials so that you can respond to client questions and provide recommendations Receive proper payment from the guest and ensure the accuracy of the guest check and method of payment to protect both the customer and the restaurant from transaction errors Welcome customers upon arrival and promptly seat them, take food and beverage orders from diners, serve meals, and meet any special requirements or requests
Qualifications:
Prior food service industry experience is highly desired Candidates must have completed high school or received similar certification (GED) Outstanding time management and organizational skills Must have excellent communication and interpersonal skills with customers and coworkers Must have a strong focus on putting the guest first with exceptional customer service experience About Company Founded in 2005, Rolling Hills Hospitality operates 19 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation's top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of "if we take care of our employees, then our employees will take care of our guests," our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.