Description:

Summary of the

Position:

Provide superior customer service by ensuring food quality is always to the Pelican excellence Standard, is presented in a timely fashion, politely, and correctly. Maintain a clean, stocked, and presentable service area for guests Maintain a positive and communicative work environment with fellow team members to ensure guests receive a favorable experience and develop returning clientele.

Key Accountabilities:

Responsible for providing exemplary guest service and communicating effectively and efficiently with team members. Understands the importance of being hospitable, friendly, and communicative with guests to ensure a positive dining experience at the Pelican. Communicates effectively with team members to streamline communication about any ticket issues, food changes or 86'd items during service. Responsible for ensuring food gets delivered correctly to guests and to communicate with team members immediately should anything be incorrect. Responsible for maintaining a clean and safe work environment and maintaining upkeep of stocked items in condiment stations, restrooms, dining areas, and passthrough. Pre-bussing tables as needed Assist dish operator as needed Able to work in a fast-paced environment and remain calm with any unforeseen changes. Assists other service personnel as needed. Performs all duties in accordance with the Family of Companies and Pelican customer service standard. Maintains general knowledge and provides information to guests of Pelican menu items, events, community involvement. Understands all kitchen systems, including KDS screen Ability to efficiently and effectively keep food organized in window while waiting for complete order to finish Vast knowledge of menu allergies

Requirements:

Preferred Skills and Experience:

• One year restaurant experience preferred
• Understanding of restaurant health and safety rules
• Excellent communication skills
• Oregon Food Handler's card
• Physical endurance to move quickly and carry large trays