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TF
The Fort Kitchen & Bar
Server
Career Insights for Waiter / Waitress
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Based on Pennsylvania data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$34,141 / year median in Pennsylvania
+4% projected growth
Job Description
Company Overview The Fort is an upscale American cuisine restaurant nestled in the vibrant community of Fort Washington, PA. We pride ourselves on delivering exceptional dining experiences with a focus on quality, hospitality, and a lively atmosphere. Overview We are seeking energetic and personable Servers to join our dynamic team! As a Server, you will be the face of our restaurant, creating memorable moments for our guests through outstanding service. Your enthusiasm, attention to detail, and ability to multitask will ensure every guest leaves satisfied and eager to return. This role offers an exciting opportunity to showcase your food and beverage knowledge while thriving in a fast-paced, hospitality-focused environment. Responsibilities Greet guests warmly and present menus with enthusiasm, providing detailed descriptions of dishes and drinks. Take accurate food and beverage orders using POS systems such as Aloha POS, Micros POS, or OpenTable. Serve food and beverages efficiently while maintaining a high standard of presentation and cleanliness. Upsell menu items including cocktails, wines, spirits, and specialty dishes to enhance guest experience and increase sales. Process cash and credit card transactions accurately; handle cash handling duties with integrity. Ensure food safety and sanitation standards are strictly followed during food handling and serving. Assist with bussing tables, setting up dining areas, and supporting kitchen staff when needed to ensure smooth operations. Provide excellent guest relations by addressing questions, resolving concerns promptly, and ensuring overall satisfaction. Skills Proven experience in food service or restaurant environments; fine dining or nightclub experience is a plus. Familiarity with POS systems such as Aloha POS, Micros POS, or OpenTable for order entry and sales processing. Strong knowledge of wine, spirits, cocktail preparation, and beverage service techniques. Excellent time management skills to handle multiple tables efficiently during busy hours. Exceptional customer service skills with a friendly, energetic attitude. Ability to upsell menu items confidently to enhance guest experience and increase revenue. Basic math skills for processing transactions accurately; food handling and sanitation knowledge required. Previous experience in hospitality or food industry roles such as host/hostess or cashier is advantageous. Join us at The Fort where your passion for hospitality meets a lively atmosphere! We're committed to fostering a positive work environment that values your skills and enthusiasm while providing opportunities for growth in the vibrant world of food service.