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MR
Maddy Rose
Server
Career Insights for Waiter / Waitress
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Scorecard
Based on Pennsylvania data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$34,141 / year median in Pennsylvania
+4% projected growth
Job Description
Job Overview Join our dynamic team as a Server and become the heart of our restaurant's guest experience! In this lively role, you will deliver exceptional service by taking orders, serving food and beverages, and ensuring every guest feels welcomed and valued. Your enthusiasm and attention to detail will help create memorable dining experiences that keep guests coming back. This paid position offers an exciting opportunity to develop your hospitality skills in a fast-paced, energetic environment where teamwork and customer satisfaction are top priorities. Responsibilities Greet guests warmly, provide menus, and answer questions about food and drink options with enthusiasm. Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS, ensuring special requests are noted clearly. Serve food and drinks efficiently while maintaining high standards of presentation and cleanliness. Process sales transactions accurately, including cash handling, credit card processing, and upselling to enhance guest experiences. Maintain knowledge of our wine list, spirits, cocktail recipes, and food menu to make personalized recommendations. Ensure food safety and sanitation standards are upheld during food handling, serving, and cleaning duties. Assist with bussing tables, setting up dining areas, and supporting kitchen staff when needed to ensure smooth operations. Build strong guest relations through attentive service, addressing concerns promptly and professionally. Skills Proven experience in food service or restaurant environments, including fine dining or nightclub settings. Familiarity with POS systems such as Toast POS for sales processing. Strong knowledge of beverage service, spirits, wine varieties, and cocktail preparation. Excellent time management skills to handle multiple tables efficiently during busy hours. Demonstrated ability in upselling techniques to boost sales while enhancing guest satisfaction. Basic math skills for accurate cash handling and transaction processing. Exceptional customer service skills with a friendly attitude and positive communication style. Knowledge of food safety protocols, sanitation standards, and proper food handling procedures. Join us to be part of a vibrant team dedicated to delivering outstanding hospitality! Your energy and passion will help create a welcoming atmosphere where every guest leaves with a smile. This is more than just a server role — it's an opportunity to grow your career in the thriving food industry!
Pay:
$23.33 - $50.00 per hourBenefits:
Employee discount Food providedWork Location:
In personBenefits
- Dental Insurance
- Discounts/Reimbursements